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Genesys Telecommunications

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About Genesys Telecommunications

Genesys Telecommunications Laboratories, Inc. provides enterprise-wide customer interaction, computer telephony and e-mail software solutions to more than 300 end users around the world. The Genesys Suite consists of two integrated elements, an open, scalable, standards-based framework and a broad suite of inbound and outbound communication and reporting – more... applications, which enable organizations to manage customer interactions and employee communications to increase productivity, lower costs, and achieve greater customer satisfaction. T-Server, the Company's platform product, is an open, scalable framework for computer telephony implementation that integrates diverse telephony systems, enterprise databases, agent desktop applications, call center applications and multiple media into a unified customer interaction foundation.
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Genesys Telecommunications Employer Reviews

Senior Program Manager (Former Employee), Daly City, CANovember 12, 2012

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Working at Genesys Telecommunications