HR Operations Assistant (Current Employee) – Indianapolis, IN – June 16, 2017
I am currently working as a contractor at Genesys and the culture is amazing! I love the staff, the location, the gym, the cafeteria, everything. This is a great place to work even if it is just temporarily!
Associate Software Engineer (Former Employee) – Indianapolis, IN – May 25, 2017
The company was great to work at; excellent culture, diverse open minded people, and the work we did was well rewarding. However, Interactive Intelligence and Genesys recently merged so there have been waves of lay-offs making the current climate unstable atm as both business units try to sort themselves out
Senior Principle Consultant (Former Employee) – Daly City, CA – April 24, 2017
Great company but with some growing pains with recent purchase of Interactive Intelligence Inc. Long term prospects are very good if they can execute on merging the best of both companies without scaring of the great talent.
Senior Director (Former Employee) – Daly City, CA – April 10, 2017
Long ago and far away the sales team and field marketing teams were fantastic however management treated the company like a fiefdom: abusing relationships. Wow, embarrassing... Acquisitions were not successful from both a management and cultural standpoint. Great customers and partners.
Senior Manager (Former Employee) – San Francisco, CA – March 31, 2017
The political environment has provided a challenge in the past year or so, and increasingly the company has become process-laden. I'm a believer in process but there are so many levels of review that it's demoralizing and it was hard to be productive without working very long hours.
Analyst (Former Employee) – Salt Lake City, UT – March 13, 2017
Telecom Software company that is making a name for itself against much larger software companies. Culture makes the company a no go. Employees are unprofessional, managers can't lead, workflow systems are inefficient.
Development Group Director, Speech Enablement (Current Employee) – Indianapolis, IN – March 12, 2017
Genesys is a very hard working company that is dedicated to making money and running a strong and capable business. The President seems to be a very good man and who is fair, and leads with dignity.
The CEO is very intelligent and works very hard to lead the business solidly. They are aggressively expanding and taking on more risk every day. They are taking on debt to grow the business and, thus, creating a more risky environment in which to work. But it still has a good culture and they are trying to assimilate the different companies into one cohesive unit.
Inside Sales Business Development Account Manager (Current Employee) – Washington, DC – February 24, 2017
Genesys is the market leader in omnichannel customer experience (CX) and contact center solutions in the cloud and on-premises. We help companies of all sizes make great CX great business. The Genesys Customer Experience Platform powers optimal customer journeys consistently across all touchpoints, channels and interactions to turn customers into brand advocates. Genesys is trusted by over 4,500 customers in 80 countries to orchestrate more than 100 million digital and voice interactions each day.
Take your time considering working for this company
Former certified nursing assistant (Former Employee) – Grand Blanc Michigan – February 15, 2017
I enjoyed working there for many years the coworkers are awesome and the patients we took care of we're great if you have a family member that has a crisis or they are sick or you become sick this company does not stand behind you and they find a way to get rid of you
Clinical Laboratory Scientist (Former Employee) – Grand Blanc, MI – February 8, 2017
Great co workers, pay poor, no raises for the couple of years I was there. Very poor treatment of employee who was injured on the job, I left since I was extremely low paid compared to the other hospitals in the area. Chance of FT employment low
RN (Current Employee) – rehab grand blanc – February 7, 2017
It does not matter how good of a nurse but how good you are at customer satisfaction. Work with a great crew that always has your back. This is refreshing to work with fellow nurses with that work ethic.