Pros: great for road warriors, for people who want to make their job their life, who want to earn a lot of money
Cons: the work never ends; good supervisores, but poor management
Bonus time (> 160 hours per pay period) is presented as an opportunity, but is in reality, an expectation.
Case load is determined by demand, so sometimes is far too many, and sometimes not enough.
You can work there for months, and never see another employee.