Administrative Assistant (Former Employee) – Winter Park, FL – May 17, 2017
I enjoyed working there but with downsizing i was layed off. I worked for them for 14 years and never regretted getting up to go in. I feel that i learned a lot and would recommend this kind of work to others.
RN Case Manager (Former Employee) – Chicago, IL – May 9, 2017
Poor management. They only care about billing and making hours for the month. Management has no concern for life outside of job. The only time I ever heard from management is when there was something wrong on a file, in a report or with my billing. Rarely, if ever, is there any positive feedback from the management staff.
I generally worked 10 hours a day and there is always more to do. Plan to receive emails if your work is not done quick enough.
I constantly felt that they were threatening to fire me if I didn't produce enough.
The supervisors and manager is very involved and will harass you for reports and explanations as to why you were short hours (even if you were only short ONE HOUR for the month).
If you have experience with case management I advise to find somewhere else to work. This is a good place to get your foot in the door and learn work comp. This company is not what it use to be. The team dynamic is gone and everyone is out for themselves just to make sure they produce enough.
PTO days are not really PTO days. If you take 1-2 days off for the month you will be expected to make up the hours so it is not really a day off. 3 PTO days and over will be counted towards hours for the month.
Genex will NEVER take into account all of the work the nurses do on a file that can not be billed for. This is considered NONBILLABLE and they will not take any of that into account of the time you work each month.
Office Manager/IME Coordinator (Former Employee) – Schaumburg, IL – May 8, 2017
I loved this job but was able to obtain a job working from home which allowed me to be home with my children who were babies at the time. I was responsible for supervising the clerical staff and reported directly to the Director of Operations.
Worker Compensation Case Manager (Current Employee) – Elkridge, MD – May 5, 2017
Some days you love it Some days you hate it Someone is almost always sure to be telling you to do more It is a challenging, but satisfying job if you like checking off the list...and the list...never....ends.
High expectations and deadlines...many people to please
A good starting place for learning case management
Nurse Case Manager for Workman's Comp (Former Employee) – Albuquerque, NM – February 6, 2017
I enjoyed my job as a medical case manager with this company and learned a lot about workplace injuries, as well as working closely with physicians and insurance companies. As a medical case manager, I would attend physician appointments with employees who had been injured in work place accidents, or had developed injuries over time, through repetitive actions, such as carpal tunnel syndrome. As a case manager in this field, you would give status updates to the insurance company as to the patient's progress and when they could be expected to return to work.
Telecommuter position, opportunity to meet new people, physicians, and insurance adjusters.
Office Manager/Executive Administrative Assistant (Former Employee) – Greenwood Village, CO – January 9, 2017
I really enjoyed having my own office, being able to work from home as well as coming into the office. I loved my boss and coworker. The hardest part of my job was having to work late three times a month.
Field Nurse Case Manager - Workman's Compensation (Former Employee) – Schaumburg, IL – December 25, 2016
Could have been a better job, if management was more supportive. Field work includes meeting members at their doctor appointments, therapy appointments, collaborating with Insurance Adjusters, Lawyers, Physicians, Members.
Challenging and very rewarding. Awesome experience.
Vocational Case Manager (Current Employee) – Memphis, TN – December 24, 2016
Great team & work environment. There's never a dull moment. Local management and co-workers are very supportive, honest, and positive. The work is challenging and rewarding. The networking opportunities with employers, injured workers, insurance companies, medical professionals, and local government officials and employees are priceless. The health benefits are not that great but the bonuses and incentives are fabulous!
Working at Genex has allowed me to increase my knowledge base and develop professionally.
Yes, they will throw you in deep water early on and dare you to swim. You will survive and make it to safe waters if you are able to tread water and overcome the early challenges. Only the strong will survive! ;-)
Local management, can work from home, pay/incentives, flexibility, networking opportunities, & free lunch.
Computer and internet are not that great but i've seen worse.
case manager multistate licensure (Former Employee) – Lake Mary, FL – October 4, 2016
I was hired on as a dedicated nurse case manager. My supervisor was remote. I left the company after my father passed away as I needed the time to come to grips with his passing and take care of his personal and financial issues of which I was not afforded the opportunity to do while employed full time.
Administrative Assistant (Former Employee) – Wayne, PA – August 24, 2016
Supervisor and co-workers were very kind and work driven. The work was task specific and just fine however, I did not stay long due to waiting on the response from a desired position of which I received shortly after I took the position.
Regional Billing Coordinator (Former Employee) – Portland, OR – August 20, 2016
Genex Services was a great company to work for. I gained tons of medical billing experience and gained a few friends while employed there. Due to downsizing, my position was eliminated and I was laid off.