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903 reviews

Genpact Employer Reviews

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good place of employment
Purchase "Order Processor (Former Employee), wilkes barre PaDecember 19, 2014
Pros: management was very understanding
Cons: short breaks
this was a good company to work for, a lot of room to grow and succeed in this company
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Yuck
Sr. Help Desk Analyst - Level 2 Technician - at (Former Employee), Richardson, TXDecember 12, 2014
Watch out for the IT department. Micro Management is all they know.
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A typical workplace
Consultant (Current Employee), Atlanta, GADecember 7, 2014
A typical workplace like any other services oriented company. Good job culture with HR Team keeping the workforce engaged by conducting different events. Decent to average compensation. Good teams. More focused on processes like Lean & GB.
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Review
Credit Analyst / Accounting, Clerical (Current Employee), Maplewood, MNNovember 13, 2014
Once you pick up on the job you're understanding will flow fast. Co-workers are great o work with.
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Call Center
Head of Community Service (Current Employee), Ann Arbor, MINovember 8, 2014
Pros: free snacks, healthcare
Cons: disconnect between management and employees
The people are great. But unfortunately, there is a disconnect between management and employees. There are not many opportunities to move up.
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Collections, Deductions
Collections Specialist Genpact (Former Employee), Hanover, PANovember 6, 2014
I liked most aspects at Genpact. From management to co workers.
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Learning Experince
Processing Manager (Former Employee), Richardson, TXOctober 29, 2014
This place had alot of growing pains. There was alot of missing pieces to this puzzle.
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typical job to work for
Sr (Former Employee), Rich, TNOctober 21, 2014
it was a good job i learned alot about being a senior processor
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Genpact
Senior Member Expert (Current Employee), Ann Arbor, MIOctober 3, 2014
Great people! Was able to work along people from a number of backgrounds.
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enjoy working with this company
Remote Business Systems Analyst II (Current Employee), work from homeOctober 3, 2014
a typical day at work
what you learned
management
your co-workers
the hardest part of the job
the most enjoyable part of the job
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Great For mindless Zealots
Online Technical Specialist (Former Employee), Ann Arbor, MISeptember 29, 2014
Pros: lots of paid time off.
Cons: everything else that could be wrong with a job!
This is an assignment for Google, in this role your will encounter a plethora of angry adwords clients. Genpact is a great company but the communication with Google is lacking. If you think for yourself please stay away because management that has never been on the phones will bark at you constantly. The moto is faster, better, and don't help the client.
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Ok place to work if you are fresh out of college.
Google Adwords Account Strategist (Current Employee), Ann Arbor, MISeptember 23, 2014
Pros: good work life balance
Cons: compensation is not great.
Good experience in marketing and advertising industry. Contract only. No guarantee that your job is secure.
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Excellent company to work for if willing to relocate constantly
Staff Accountant (Former Employee), Alexandria, LASeptember 20, 2014
Cons: many
Excellent company to work for if willing to relocate every couple years and also willing to find next roles on your own

Good sponsored education opportunities
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Typical Indian company
Assistant to Black Belt Manager (Former Employee), Dalian ChinaSeptember 15, 2014
Learned how to use 6-sigma and lean to solve and improve the process problem.

working there is quite demanding, because your boss needs all data in one day , that makes people have strong ability to sensitive to data and productive work.
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Great Skills Learned, Draining Work Environment
Customer Service Support (Current Employee), Ann Arbor, MISeptember 10, 2014
Pros: you learn competitive skills for other jobs
Cons: same thing everyday.
A typical day at work involves taking between 15-20 calls a day. You help advertisers with whatever question/concern/rant they may have. Your job performance is dependent on if you can get them to take a phone survey about your experience with them. Management feels like they have an idea of what makes the perfect call, but this formula works with only – more... 1/4 of your calls each day, but they still want it to be done no matter what. They push the teams to constantly improve numbers, sometimes it seems like more to just simply get the high score in a video game than to use these numbers to improve job performance or work morale.
The hardest part of the job is accepting the fact that your only purpose is to take calls. You never get any other tasks to do to change things up. If you want to do something other than take calls, then you have to apply for different positions within the company. – less
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Great place to work
Reengineering Manager (Former Employee), Weehawken, NJSeptember 9, 2014
Great place to work with lots of growth opportunities. Great people and culture
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Average Place to Work
Senior Manager (Current Employee), USAugust 31, 2014
Pros: good learning opportunities, high job security
Cons: inefficient processes, indifferent management, people not valued, poor compensation
Most employees are either based out of client offices or work from home.
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Good
Manager, Operations (Current Employee), Sunnyvale, CAAugust 12, 2014
Good Process Company
good BPO company
Coworkers are good
Typical day is a busy day
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Fun work environment
Sales Trainer (Current Employee), Ann Arbor, MIAugust 12, 2014
Genpact hires great people. It has fun activities. In a typical work day I made a lot of phone calls. I went to a few meetings. My managers are great. The hardest part of the job is getting people on the phone.
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Excellent place to learn marketable, high tech skills
Process Developer (Current Employee), Ann Arbor, MIAugust 11, 2014
Pros: benefits are available with good compensation
Cons: lunches are short
Great place where there is opportunity to advance and meet intelligent, highly motivated people who work for a common goal. Every day there are new challenges and the work requirements also change often.

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About Genpact

Genpact Limited is a global business process and technology management company. It was formerly a GE owned company called GE Capital – Read more