Dental Assistant (Current Employee) – Casa Grande, AZ – May 30, 2017
Absolutely love working with my current team. Management could use some fine tuning and coaching techniques. There is a huge turn over of employees, wonderful employees whom could not work with a certain few of the higher management biased approach.
Patient Care Coordinator, Orthodontics Coordinator (Current Employee) – Boston, MA – May 14, 2017
interact with patients in the most professional manner as they are normally anxious to be at the dentist. we provide the most comfortable environment possible. Billing insurances, receiving and posting checks and following up on unpaid claims. Organizing periodontist Dr's procedures and pre-auths and schedule also same with the orthodontist's patients.
if you have an awesome doctor she will buy you lunch
healthcare benefits not great. sick time is vacation time. not constant staff.
Dental Assistant Externship (Former Employee) – Philadelphia, PA – April 25, 2017
I only had an internship position at Gentle Dental. But for the few months I was there I had a lot of fun and I really enjoyed the environment. A typical day at Gentle Dental consisted of assisting the dentist and the EFDA, setting up and breaking down rooms, instrument sterilisation, taking impressions, pouring models. The only hard part was the fact that they couldn't keep me.
Dental Assistant (Former Employee) – Bellingham, WA – April 25, 2017
I worked here just as it was opened, so the schedule was very light and there weren't a ton of opportunities to work alongside the doctor because the other assistant with more experience gets the appointments. The office manager and doctor are wonderful and very nice. They are welcoming and willing to teach.
Back Office (Former Employee) – Prescott, AZ – April 21, 2017
This office continues to employe the most unprofessional and disrespectful front office people no matter what complaints are brought to the office manager and corporates attention by both employees and also patients. This office will never be successful until they can have an employee up front who can welcome patients with kindness and respect and who can talk to patients in person and over the phone without making them feel unimportant and stupid. The bullying that goes on in the office is unreal and how a person can treat their fellow professionals and employees so blatantly disrespectfully makes me wonder how long this office is going to last with the amount of turn around one person can cause!
EXTERN (Former Employee) – Hesperia, CA – February 28, 2017
I liked externing here it was a very good experience. I would have loved to stay there, but unfortunately I couldn't. The hardest part about the job was having to grasp the way they do things because learning them in a class room is way different. The most enjoyable part about the job was all of the RDA'S that I worked with. They were all very helpful and very patient with me.
RDA (Former Employee) – Hesperia, CA – February 27, 2017
At the time it was a very nice company to work for. I started in the year 2007 and worked there until about October of 2014. I got to meet a variety of Dental professionals. And in doing so became aware of multiple dental procedures as well as how the office is ran and maintained.
Treatment Coordinator (Former Employee) – Mesa, AZ – February 20, 2017
I learned a lot on how to advance in my career because employees are thrown in situations in which you do not have a choice, but to succeed. On a daily routine at work there is a lot of negativity, and management is so over stressed sometimes it is hard to get what you need accomplished. The most enjoyable part of working with Gentle Dental is the team with out each and everyone of the Doctors/ assistants/staff you would not be able to make it. The hardest part of the job is the high turn over, you will get someone trained and then the next day they are either transitioning them out or they are being let go because they didn't make the cut. I would not change working with them one bit, because it has shown me the kind of practice manager i would want to be for my team!
put in tough situations which forces you to learn and excel yourself
Poor management, high turn over, disrespectful Corporate representatives
Not a friendly, family environment. All about the money not the CAREING
Receptionist/Patient Coordinator (Current Employee) – Westland, MI – January 11, 2017
Some of the staff are funny, energetic and very knowledgeable but at the same time, burnt out and under paid. Everyone is non trusting of the other. Alot of putting the blame on someone not admitting when you're at fault. When in fact it doesn't matter, it's a corporation and the only thing that matters is the numbers, not the patients or the employees.
Long hours with no incentives, not a TEAM organization
East Valley Orthodontic Manager (Former Employee) – Tempe, AZ – November 4, 2016
In the lower-level positions at Gentle Dental, it is fast paced, but not too stressful.. Unfortunately, you do not have lee-way with any adjustment decisions, so if a patient waits 2 hours for an appointment you still do not have authority to waive their $5 copay. It would be better if managers had a tad more authority to make decisions for their office.
401k, discounted dental care, affordable health insurance