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Genuine Parts Company/NAPA Auto Parts
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550 reviews

Genuine Parts Company/NAPA Auto Parts Employer Reviews

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fun place
Delivery Driver (Former Employee), Belleview, FLMarch 25, 2015
as a driver it was a very fun job. when you had long deliveries that would take an hour or so then your day went by really fast. not really too much downtime except fridays when the shops all closed early
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Good company to work for
Driver (Former Employee), Cincinnati, OHMarch 21, 2015
Pros: you just drive patrs around
Cons: low pay
I had this job for one year while I looked for a job with benefits and opportunity for advancement. The hardest part of this job was trying to get parts to the customer. The most enjoyable part was interaction with the customers.
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Family Enviroment
Bookkeeping Assistant (Current Employee), Casper, WyMarch 19, 2015
Pros: get an 1 lunch
Cons: health insurance premiums
This company is family oriented and is willing to work with all types of schedules. I have wonderful co workers and enjoy the laughter we have around here. There are some stressful situations and it has affected my heath. I try my hardest to do my job and accomplish the task but there are a few that like to control the situation.
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great learning experience dealing with customers
delivery driver (Former Employee), LynnwoodMarch 18, 2015
Pros: good customer services
Cons: short breaks
Show up to the shop and pick up the designated parts and deliver them to our customers. I loved interracting with customers and building long term relationships. the hardest part would be always busy and no breaks
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very down to earth people
delivery driver (Former Employee), Monroe, LAMarch 11, 2015
Napa definitely makes it a goal to please all customers however they can. They have great prices for even walk in customers. Very nice careing people to work for.
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I'm sure this was a great company to work for in the past.
Applications Specialist (Accounting) (Former Employee), GeorgiaMarch 10, 2015
Long hours. Management does not seek input from employees on how to improve work processes.

Learned how to post customer payments in J,D. Edwards and Peoplesoft.
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Honest Company
Assistant Manager (Former Employee), Rocky Mount, VAMarch 2, 2015
Pros: independent owners
Terrific company that is honest with it's customers. Appreciative of customers. Independent and franchise owners are terrific and treats employee's well.
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Not what it would seem .
freight driver (Former Employee), mpls minnesotaFebruary 28, 2015
Pros: steady work & discounted parts
Cons: flat rate pay scale
Be very careful while interviewing as a new delivery driver, They are not completeiy honest with you.

You are offered a salary based on 8 hrs but the drive time alone on the frieght routes are 7 to 8 hours. This does not include unloading & picking up the cores (starters, alternators, other returns ect)

You will be working 10 to 12 hrs each day or more with bad weather or traffic. All of the delivery routes are set up this way which drops your hourly wage around 4 to 6 dollars per hour. As they keep adding to your work duties each day you work longer & longer for less & less . ( this is what they do... no question )

Management & recuiting does not tell you this correctly while interveiwing. They will say your route takes 7hrs, but that's just drive time. They tell you .... you will annually get X amount for the cores coming back. But after all the time in & the inaccurate count by them
Your lucky to half of what your told.. It's very difficult to keep track becouse of the numbers you are handling (& they will take advantage of that.)

The discount on parts is there for you & you hear about that alot.. Just a small % above cost . (This is true but it's not unlimited ).

Keep in mind freight routes are nights but when it's all said & done it's the equivalent alot of day routes elsewhere.

Napa is a average employer with below average pay for their drivers
benefits are average as well. Most of the guys I worked with were unhappy but they were car guys who wanted to be in that industry & were ok with getting some discount parts & had a working spouse so they stuck around.
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ok
Delivery driver (Former Employee), spokane waFebruary 26, 2015
Management is all about themselves. Benefits were good. Always working on short staff and don't even think of asking for a personal day off. If something isn't right it will be your fault, not management.
Loved working with the other employees and customers. Driving is as fast as you can get away with ( and that isn't always fast enough). No breaks. When you top out, there's no where to go. Good first job if you obey well.
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Knowledgeable about cars
Delivery Driver/Counter Sales (Current Employee), Phelan, CAFebruary 26, 2015
Monday through Wednesday I deliver parts to shops. Keep shelves stocked and put away new stock that has come in. Help with inventory and help customers when needed. Friday and Saturday I work on the sales counter. Answer incoming phone calls from shops and customers for car parts. When slow help put away stock. Also check in any shipments of new stock.

I have learned a lot about car parts and their functions.

Management does not dictate authority well. They are very laid back and pretty much let you do what ever.

Co workers are friendly and very knowledgeable about cars. Unfortunately most of them are lazy when it is slow. They will stand around and talk, text on their phones, watch U tube videos. This is because management does not enforce work guide lines or work ethic.

The job is really not that hard. Hardest part for me is working with lazy co workers.

Most enjoyable part for me is helping customers and learning about cars.
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Started out good, then not so much
Outside Store Sales Manager (Former Employee), ILFebruary 26, 2015
Pros: hey, it's outside sales.
Cons: hours at more than 55 a week on average, too many chiefs, promises not delivered on.
Talk with store manager about sales area then get selling.

Not much.

After a shift in management, which happens quite often, there was a lot of friction.

Co-workers were supportive and helpful.

Hardest part of the job was dealing with management changes.

The customers.
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productive and fun work place
Warehouse Worker (Current Employee), Kent, WAFebruary 24, 2015
it fun to work there good co worker not so heard works able to do difference thing the hardest part of the job is walking around but use to it the most enjoyable part of the job is every body get along wells with each other.
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Great workplace with great people
Cashier - Delivery Driver (Former Employee), Portland, ORFebruary 21, 2015
I would deliver auto parts to companies that ordered them, I learned how to communicate with all types of people and how to understand and fix problems that came up.
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awesome company to work for , job security and great treatment and benefits
CUSTOMER SERVICE / PURCHASING ASSISTANT (Former Employee), Naperville, ILFebruary 20, 2015
I miss this job!! by far the best place iever worked for I only left because I moved to Miami . great company , learned so much , great pay and benefits. swesome job security , awesome bosses. I loved it here and miss working for this company .
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Hard working, self motivated, multi talented
Manager (Former Employee), Byron, GAFebruary 19, 2015
Pros: poeple that you work with
Cons: being a woman in a mans job
I had to learn everything as I went. There is no training at all. Loved building the relationships with the shops in the area.
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Fast paced retail environment.
Counterperson/Salesman (Former Employee), Bangor, PAFebruary 19, 2015
Overall a good place to work. I worked here while going to college so it helped to pay my bills during that time. Overall the people were easy and pleasant to work with. My position was part time so I can not comment on the benefits so much.
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Assistant Manager
Asst. Manager (Former Employee), Charlotte, NCFebruary 15, 2015
As an assistant manager I was in charge of schedules, sales and opening/closing store among other duties. I left because of the hours. I wanted to have more time at home with my small children.
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Fast paced and a lot going on in the building
Assistant Stockroom Manager (Closing Manager) (Current Employee), Middletown,CtFebruary 14, 2015
A typical day is often fast paced and constantly changing. Orders are being pulled, freight being stocked and trucks being loaded. there is a very diverse workforce and many of the employees have many years with the company making if feel like a family.
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Many people filled with energy and joy each day
Stock Room Clerk (Former Employee), Jacksonville, FLFebruary 12, 2015
Pros: free lunch on fridays
Cons: short breaks
A typical day at work was learning from my co-workers and making sure every customer was token care no matter the issue. Any calls that were taken we helped each other if someone didn't know how to handle a certain situation, so the job was never overwhelming.
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did counter work delivers wharehouse work and great coworkers and had a nice brake room wit a tv and a ping pong table
Customer Service Associate/ wharehouse work (Former Employee), Latham, NYFebruary 11, 2015
Pros: coworkers we great and wold help if they where allowed to witch was not often
Cons: did not take care of their works and health code vilotions
I work in the store and also in the wharehouse pulled parts mad deliverys socked shelves, loaded trucks and off loaded them and i also have a fork lift licences and ran a small crew. Any thing my crew could not handle i had to do my self by my self sence produtivety could not stop so i work solo a lot while i deligated my crew to do what they need to do. The new manager of the wharehouse was my equal at the time and a great guy the old one was not.

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Genuine Parts Company/NAPA Auto Parts Photos

Genuine Parts Company/NAPA Auto Parts Salaries

Delivery Driver
$9.00 per hour
Driver
$8.50 per hour
Store Manager
$40,000 per year
Assistant Manager
$35,000 per year
Counter Sales
$11.50 per hour