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Genuine Parts Company/NAPA Auto Parts
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589 reviews

Genuine Parts Company/NAPA Auto Parts Employee Reviews

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  • Job Work/Life Balance
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Productive and fun workplace
Intern (Former Employee), Central Square, New YorkJuly 2, 2015
Came in as an intern and was received a warm welcome from all the workers. They're very nice and always willing to lend a helping hand and show you anything if you don't know. They're also very patient.
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a good place to work but they are constantly making changes
Cash Applications Specialist (Former Employee), Duluth, GAJune 24, 2015
Pros: Birthday and holiday observances with employees
Cons: Continuous hanges in the department
It was difficult to get completely settled into your job as they were constantly making seating changes and job responsibility changes. It was hard to get a repoire with the customers when this was going on.
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good people to work with
Warehouse Supervisor (Former Employee), Yuma, AZJune 23, 2015
Pros: job security
Cons: cant think of any
typical day was to oversee the day to day operations of the warehouse shipping and receiving auto parts. it was a great experience with great people to work with. hardest parts of the job was to keep management happy. the most enjoyable part was the lasting relationships at work.
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Great crew to work with
Counterman / Delivery Driver (Former Employee), Litchfield, MNJune 22, 2015
Pros: Different every day, always learning
Cons: No scheduled breaks
Typical day i would show up start helping customers or answering phones, put away stock/ freight.

Learned the computer program, learned about products, went to training about products.

My co-works and I got along and enjoyed working together and made it fun.

Most enjoyable part was talking to different people.

Hardest part was making hydraulic hoses and finding specialty bearings for small engine.
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productive workplace
ASSISTANT MANAGER (Current Employee), lakewood, ColoradoJune 18, 2015
Genuine parts company is a great place to work. The staff and the customers that the company generates are some of the most amazing people I have ever met. I learned a lot about business while working here at Genuine Parts Company.
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Productive and fun work place
Delivery Driver (Former Employee), Marietta, GAJune 17, 2015
Pros: workers coming together as a family
Cons: Having to still be nice to rude customers
My typical day at work was coming in and stocking all the orders and setting up orders to go out and to be dropped off at various locations. I learned great customer service, taking my time and being patient. Management was always professional and uplifting to the co-workers. The hardest part about the job was dealing with rude customers but still manage to maintain my professionalism. The most enjoyable part of my job was interacting with my co-workers and customers and keeping a smile on their face.
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Overall a good company.
Manager (Former Employee), South CarolinaJune 16, 2015
Overall a good company. The team atmosphere was the most enjoyable part of the job. The considerable hours was the least.
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The staff was fun to work with.
Management Trainee (Former Employee), Sterling, ILJune 16, 2015
I was training in management. Learning how to do the management duties. Serving customers, getting parts, and learning where all our customers are at. I learned some but not a lot. I don't think I had the support, guidance, and time I should have to learn what I needed to know. I kind of felt alienated.
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no advancement
Supervisor (Current Employee), Cape Girardeau, MOJune 14, 2015
There is no room for advancement unless your are in the click and are "buddies" with the manager. As a supervisor I am watching a regular employee get trained to do my job because the manager has failed to train me on it.It is disappointing to see the management staff act in this manner especially when I have asked to be trained on certain tasks but constantly over looked.
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clean environment
ASE PARTS PROFESSIONAL (Current Employee), Winston-Salem, NCJune 13, 2015
Pros: good benefits
Cons: do not allow for any overtime
Start my day by counting my money drawer, tend to any customers needing my assistance, putting up any stock we receive for the day, check for any new price changes, do planogram updates, tackle any new training available to me, tackle any challenges that come to me or are asked of me. End my day with a count down of money drawer to balance out my day. I enjoy my job and my duties and love my customers dearly, I treat each one of them with the utmost respect and that is why they have been coming back to me for years. When I see a new face come into my store I treat them like I have known them for years and they do come back.
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Interesting place to work during college
Customer service (Former Employee), Pensacola, FLJune 12, 2015
Not a hard job. Follow what you are told and the job is easy. Some cleanup and lifting required but you can always get help.
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Good company
Inside sales (Current Employee), Salt Lake City, UTJune 12, 2015
Pros: Hours
Cons: Healthcare
Flexible hours. Safe environment. No over time allowed. Limited advancement potential.
Great customers. Great co-workers. Lots of management turn overs.
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warehouse
Dock Worker/Forklift Operator (Former Employee), Louisville, KYJune 11, 2015
Cons: hot at times
Typical Day was stocking and pulling orders for the front counter. After a couple of hours I would unload and load trucks for the night.
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Fun workplace with students from the same College.
Delivery Driver/Customer Service (Former Employee), Sacramento, CAJune 9, 2015
- Delivering and Customer Service would be a typical day of work.
- Communication with customer to help satisfy their needs.
- Management was good overall.
- Co-workers were friendly, and helpful.
- Hardest part of the job was to drive with traffic and to get back on time.
- Most enjoyable part of the job was the co-workers.
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Good overall company, very fun.
Counter sales and delivery driver (Former Employee), Dallas, TXJune 8, 2015
Pros: Discounts, company lunches.
Cons: Schedules change every week.
They make you feel like part of a big team. There is online training that you are required to complete. Very nice discount on auto parts for employees. Everyday is something new the customers make the job fun. Good company to work for overall i enjoyed my year at NAPA.
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Excellent
Warehouse/Stock (Former Employee), Santa Fe Springs, CAJune 5, 2015
This company does a lot for their customers, is punctual and shows a great amount of leadership.
Working there is anything but mundane.
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got to teach fellow students and sold parts
Part Sales/ tutor (Former Employee), Avondale, AZMay 28, 2015
good place to get your feet wet in the parts industry. Also got to teach others by helping them with their class work. Manager was great too always led by example
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putting auto parts away
Warehouse Associate (Former Employee), redding, caMay 27, 2015
start out with pulling working orders for other napa auto parts, then putting parts away, learned a little bit about car parts, management was ok, co-workers were great, putting heavy parts away, the people and customers I worked with.
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Not a dull moment
Counter Sales (Current Employee), Buford, GAMay 27, 2015
Great company but system could be a bit more up to date. Being tied to a counter while trying to complete orders just means lots of wasted time running back and forth.
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A great work place environment. Good people, great place to learn many skills.
Operations Manager (Former Employee), Houston, San Antonio, Seattle, DallasMay 20, 2015
Pros: Big company with the ability to do almost anything they want to do.
Cons: It is a corporate environment and sometimes work is the only important thing.
I was always learning new things and felt appreciated for all of my efforts. Very good opportunities to move up the ladder. They are truly a leader in their field.

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Genuine Parts Company/NAPA Auto Parts Salaries

Cashier/Shift Manager
$9.67 per hour
Delivery Driver
$9.19 per hour
Warehouse Worker
$12.38 per hour
Customer Service Associate
$1,000 per week
Store Manager
$40,000 per year

Genuine Parts Company/NAPA Auto Parts Photos

Jay cleaning the battery rack
Oil filter contest
TOOL SALE