Genuine Parts Company/NAPA Auto Parts Employer Reviews
Job Work/Life Balance
Genuine Parts Company/NAPA Auto Parts
Job Work/Life Balance
Learning about your transportation was interesting
Auto Parts Delivery Driver (Former Employee), Virginia Beach, VA – October 23, 2013
Pros: meeting a variety of people
Cons: no benefits and very low pay
I learned about the different parts of a car and how they perform to ensure the car is working properly. Management wasn't the best i have been around but it worked. The hardest part of the job is driving in inclement weather while still trying to deliver the parts in a timely manner. I really enjoyed driving around to different businesses seeing and – more... learning new things. – less
Busy place to work great chances to make great money.
INSIDE SALES REPRESENTATIVE (Current Employee), Cresson, PA – December 10, 2014
Management, and training have room for improvement but the staff for the most part is very helpful. There is a great deal of opportunity at private Napa locations versus the corporate stores but where you gain the perks of being small you lose the structure of a corporate setting.
Parts Specialist - retail & commercial sales (Former Employee), Jacksonville FL – December 2, 2014
Pros: unlimited learning potential in a field i have always loved
Cons: evaluations and raises not given per defined standard guidlines. unapproachable managers.
My days started off driving the company vehicles to deliver parts to other napa retail locations from the main warehouse, as well as customer shop runs. I was quickly told "We are wasting your brain in the seat of a car" and moved to the sales counter where I made consistent gains every month.
I learned more than I thought I ever would about the automotive – more... industry here. I learned how to build hydraulic hoses, systems I had no idea existed in cars, and what vehicles and brands carried common problems and even predicted some before the guest came in the door.
My coworkers were an odd but fun bunch. One salesman was also a frequent customer of my previous job and we instantly hit it off like old buddies. I still talk to several today.
My favorite manager who I learned the most from is a WOMAN. She taught me more than ANYONE else ever could or tried to do, and pushed me to succeed like I was her own child. Even today she is one of my greatest mentors.
I loved helping guests fix their car problems. They often came in expecting the worst and left smiling and thanking me for settling their nerves with simple solutions. – less
Driver/Delivery Warehouse (Former Employee), Dededo, GU – November 30, 2014
Pros: employee discounts
over worked and under paid warehouse learned numeric order of parts and tools with different elements. customer service listening to what customers needs were defensive driving not going over 32 miles discount employees had reasonable prices for parts Good customer Intel worked well with outside clients while delivering
Driver, Stocker (Former Employee), Lake Charles, LA – November 24, 2014
management was a little unprofessional, but the coworkers were wonderful to work with. They were willing to teach me and lead me in the right direction since it was my first job and I didn't have experience.
Delivery Driver (Current Employee), Woburn, MA – November 17, 2014
Pros: alone time on the road
Cons: no breaks, low pay, old co-workers
A typical day will involving driving around in a pickup truck, and delivering auto parts to local garages, dealerships, etc. During downtime I will be putting parts away in the store. The management really depends on your manager since theres usually only one per retail store. My co-workers are ok for the most part, but most of the other drivers are – more... old (60s-70s) which means a young guy like me generally gets stuck with the heavy deliveries. The best part of the job was being out on the road minding my own business and listening to the radio. I just wish I can spend more time out on the road then in the store. – less
Driver (Current Employee), West Valley City – November 12, 2014
Pros: good people to work with
Cons: lack of benefits
The co-workers were very nice. But the management was lacking in the communication department. The HR department was also lacking . I never received my contractual raises and was never informed of my new hire training, which obviously was never completed.