Customer Service Representative (Former Employee) – Milford, PA – February 5, 2014
Worked full time as a Customer Service Representative, I assisted customers with auto parts and payments on their databases. Had to use their databases to look up parts. I was a key resource for resolving customers issues. Inbound customer service orders and efficient speed and accuracy with the company's databases. All the co-workers were very nice. The boss was very nice to me and everyone. The enjoy helping customers and there issues. I learned how to use their databases quickly. I learn very quickly. I left to go to college to purse a career.
good boss, and co-workers, enjoyed solving customers issues
Highschool Environment ,Lack Of support from Management , everyone is the boss
Warehouse Associate (Former Employee) – Texas – July 19, 2016
Production meeting typical day stock new freight according to workbench( up to million dollars in parts every 2-3 days ) hardly no space to stock items, 1400 items COMPANY STANDARD per shift per stock associate. Managers watch all RF scanners database. Bird Dogs Production overlook Team Leaders . upper management on all different pages. senior workers deceptive . starting pay 10.75 raises every 90 days based on management review top off pay 14.75 . New hires train themselves and to meet standard is a dog eat dog world everyone is for self when trying to meet organizational goals. your paycheck and $5 gift cards is all you get for hard work and making the company effective . going the extra mile is a understatement to a company making 60 million a month 8-10 Billion a year.
Dock Workers 10.75 Re-class( Returns Department) 10.75 Truck Drivers: CDL Order Pullers 10.75 Shipping and Receiving Senior Employers only 10 years +
hour lunch off weekends
its all about numbers and getting revenue from parts.
Systems Architect (Former Employee) – Atlanta, GA – December 15, 2016
Great place to work with equal, fair and diverse opportunities, mature management, advanced technologies and ways of working. Emphasis on leadership and teamwork, good people, enjoyable environment and corporate culture.
Store Manager (Current Employee) – Phoenix, AZ – January 8, 2017
I really enjoy associating with customers,and the team. Finding creative solutions and ideas to solve issues, and create a positive sales environment. I really like flexibility, and managing my own scope of work.
Good benefits, 401k, insurance, Job security
Many long hour days, leaving very little personal / family time
Stable working environment, little room for creativity
Customer Care Representative (Current Employee) – Saint Louis Park, MN – August 7, 2016
Very few advancement opportunities. Mentoring employees is not a priority. You are expected to show up, do your job, keep your head down. Benefits are very good. Processes are bogged down and systems don't communicate well without intense manual entry.
Warehouse Associate (Former Employee) – New Kingston, PA – August 1, 2016
As with many companies today their turnover is very high. In the 8 months I worked there I saw them hire at least 30 people, that's not good considering the warehouse only needs about 40 people to be fully staffed. Most people quit within the first month, some sooner. A few got fired for low production, and a couple that worked on the loading dock were overwhelmed by the stress. The company that is contracted to deliver the parts has a supervisor who has free reign of the loading dock and would regularly cuss at the loaders, and make derogatory statements towards them. Management was notified about this a couple times, and threatened to make this guy stay out of the building but that never happened. There are 6 managers for about 40 people. Often when the loading dock was behind due to work flow, one manger in particular would cross his arms and stare at us while we worked. Typically at 6pm everyday the temps (as some managers called them) would cut cardboard and fill the compacter. At 8pm everybody was allowed to leave. Except the loaders. Some days I stayed past 9pm to finish loading the trucks. One day I decided to punch out with everybody else. The next day I was escorted to the HR managers office to explain myself. When I complained I could see it turned into a "me against them" situation, and I promptly resigned. The truth has to be told so hopefully I can save someone else from damaging their resume. This company needs to learn the benefits of having happy employees instead of continuing failed management practices that causes high turnover,more... low production, and long hours.less
You get a paycheck every 2 weeks
1 hour mandatory lunch off the clock, 2 10 minute breaks, On ten hour day you work 4 hours straight before 10 minute break, Very few people are happy to be there including some managers.
Former Employee (Former Employee) – Phoenix, AZ – December 12, 2016
Be prepared to work lots of hours if salaried. Six days is expected and utilization of all vacation time is frowned upon, even though it is a use it or lose it scenario. Overall the company is solid and was a fun environment, but the expectation that work is first everything else is last is unfortunate. Saw many managers and other salaried employees work excessive hours and burn out quick.
Delivery driver (Former Employee) – Bellingham, WA – June 28, 2016
- It was very hard to come in for work and be motivated, especially the fact that there is absolutely no benefits and small pay. - I learned that the other drivers were very unprofessional, like their attitude towards me and sometimes others. - Manager is a good person and took action asap when I mentioned about an employee giving me a hard time and was't leaving me alone even when I ignored her. - Hardest part was being motivated around very unmotivated and careless employees. It didn't help being crammed in a small store with a lot of negative attitude. - I did enjoy meeting new people/customers when I would deliver parts to their shop, they would help me get through the day every time.
Free lunch on every Saturday.
No benefits and very small pay for working very hard.
Too much time inside and not enough time outside. Commercial customers would be more productive than retail but management could not make up its mind. Also company went back and forth from franchise to company owned stores.
Outside sales (Former Employee) – Fresno, CA – February 29, 2016
I was headhunted by General Manager of local distribution center to leave the successful business I had grown in Shaver Lake. I was put into the GPC management training program which was suppose to last from 6 to 12 months before allocation of management position. GM retired after 4 months and new GM denied completion of training program citing budget cuts and placed me in a sales position with no opportunity for advancement.
Dispatcher / Counterman (Current Employee) – Alpharetta, GA – December 29, 2015
Very demanding but gives you what you put into it. "Upper management is more worried about change than embracing change". None really if you work hard and do what is asked of you, management will notice you. The job requires long hours at times. It gets difficult to balance work and life. The company sometimes has unrealistic goals when times get slow. Hard work means advancements. Advice to Management, keep up the work and listen to employees they are the ones on the front lines. There's favoritism and management looks the other way.Thanks for giving me the opportunity to work for you.
Assistant Manager (Current Employee) – South Haven, MI – July 13, 2016
A typical day at work consists of running the day to day operations of the store. This includes receiving and delivering of parts to customers, filing daily reports, managing employees, answering phone calls and doing end of day reports. The hardest part and most challenging part of my job is, micromanaging. The one thing I enjoy most about my job is when given a difficult problem, being able to come up with a solution that makes the customer happy and benefits the company.
They are incredibly unprofessional and there's this one particular supervisor that everyone quits or gets fired because of. He's always on your case and will not hesitate to see you at the door. Overall, I liked the people i worked with. But this supervisor made everyone want to find a new job within a week.