Pros: presentation opportunities, an environment open to the ideas of all staff
Cons: technical difficulties (i.e.copiers, printers constantly out of order), limited space (this made for some tasks being executed with less efficiency)
The morning would start off with a brief meeting in our department (Quality Assurance Document Control). The purpose of these meeting was to identify the workload and to establish a plan for managing it that day. The team also keeps track of assigned tasks on a board located in a central area which is updated throughout the day.
I have learned a great deal about GMP (Good Manufacturing Practices), compliance, the circumstances and consequences of deviating from the written standard operating procedures. I have also become extremely familiar with Fourth Dimension, Livelink, MFG/Pro and Docutrak.
The management was consistent in communicating with the staff. This became crucial during Genzyme's acquisitions by Sanofi and most recently Aastrom Biosciences. My immediate supervisor always made an effort to be available even if it meant altering her often full meeting schedule. This can also be said of her manager as well as the rest of the leadership team.
The greatest challenge of my job was the constant change of priorities. I had to be accustomed to switching the order of my tasks. This was particularly true during crucial projects such as answering internal and external audit observations.
My favorite aspect of this job was the customer service. I enjoyed being able to stand up to the challenges of working with varied personalities and meeting the many needs of my co-workers.
I also had the opportunity to work with a team of talented, energetic individuals. Being a member of this team has truly honed my ability to be a team player.