Customer Service Respite Coordinator (Current Employee) – Atlanta, GA – June 18, 2017
This company is a company that provides services for Families dealing with the hardships of caring for disabled loved ones. As a team we come together and provide our families with the best providers that will allow them to get a break from the day to day struggles.
Patient Coordinator (Current Employee) – Atlanta, GA – June 9, 2017
GCSS is a great company for someone looking for his or her first job. The benefits are top-notch, the pay is competitive and the work is fulfilling (helping people get jobs). It has become a big company, so there are tons of management layers and thus may not be for everyone.
Personal Care Assistant (Current Employee) – Atlanta, GA – February 7, 2017
A typical day at work is spending time with those who are in need of assistance, I learn every from the mentally challenged population that life is what we make it.The hardest part of the job is when I cant understand their needs due to non verbal communication. I love my job and the population that I work with.
Family Support Coordinator (Current Employee) – Atlanta, GA – October 8, 2016
Georgia Community Support & Solutions is a fun working space that really gets to serve the community. I get to deal hands on with funding various services for individuals with intellectual disabilities.
Staff (Current Employee) – Atlanta, GA – June 24, 2015
Flexibility is great, but there is no REAL room for growth. You may get an upgraded status, but your pay will not change. Very high turnover rate, and staff/management aren't straight forward. Very easy job at times, but can be very stressful.
DCP I (Current Employee) – Lawerenceville and Atlanta Georgia – June 11, 2015
I work with consumers in their homes and in the community. I help them reach their goals (ISP). I do daily paperwork and light house keeping for consumer. I administrate medicine after being trained by RN.
RN Manager (Former Employee) – Atlanta,Ga. – October 22, 2014
I worked as RN Manager for 1year. when you take this job you have no life. you belong to GCSS You are on call 24/7. your Supervisor will hound you to death. She will call staff and ask if you are there and what you did when you eas there. When she calls you you had better answer right away or she will get upset. Be careful what you say to her because she writes everything down and then she will write you up. Do NOT TRUST HER !!!! She is supervisor from H___
Caregiver/Supervisor (Former Employee) – Atlanta, GA – October 19, 2014
A typical work day consist of supervising staff members to assure they were complying with companies guidelines and rules. Assist with creating a physical environment that lend to the progress of individuals needs. Kept accurate daily documentation of activities. This job taught me how to except people for who they are and to appreciate even the smallest things. Instead of complaining about what you don't have or what you want, you should be thankful for all that you have because things could always be worse. My experience with the management team taught me to always fulfill my position to the best of my ability because you never know how the decision you make can impact others. My co-workers taught me how not to be so careless. The hardest part of my job was knowing that I could never change their state of being. I enjoyed encouraging, loving and support the individuals.
House Supervisor (Current Employee) – Atlanta, Georgia – October 9, 2014
Working with the vulnerable population is a job that you should whole heartedly enjoy doing. It takes a serene individual to commit to the task. The benefits of working with this company is the bond that you form with the individuals you serve.
Support Staff (Former Employee) – Atlanta, GA – March 21, 2014
I assisted two families with children who had Autism and cerebral palsy. I helped assist each individual reach their In Home Service Plan (ISP). I also implemented a list of goals for each individual that cover; communication, physical therapy, potty training, social awareness, and problem solving.
My typical day consisted of creating vouchers for respite services for individuals, as well as, managing four respites home in the Metro Atlanta area. This job taught me many great lessons in management and handling certain environments. My management wasn't the best, but I enjoyed my other co-workers. The hardest part of the job was having to refuse services to deserving families. The most enjoyable part of the job was helping people and building relationships.
I love doing what I do as far as helping juveniles.
Direct Care Provider III (Current Employee) – Lawrenceville, GA. – October 24, 2013
My work schedule is from 11P - 7:30A Monday - Friday, my typical night at work is basically monitoring juveniles during the night while they sleep and security of juveniles. During my time here have learned that a fern but, stern attitude is needed when dealing with juvenile and their behaviors. Management here at GCSS, (Georgia Community Support & Solutions), lack professionalism, sympathy and common courtesy towards there employees. There are no 401K, sick days or good benefits plans, we only accumulate 3.8 hours per pay period for vacation every 2 weeks and there has been no raise in pay since I began employment with GCSS . I have a good relationship with most of my co-workers. There is nothing that is hard about my job because I love what I do. The most enjoyable part of this job is that it can be laid back at times and stress free.
Program Instructor (Former Employee) – Cobb County – May 4, 2013
The day program is poorly run, the staff turn over rate is high, management plays favorites,some people get away with things while other's don't. Management has no clue what they are doing!! The staff hasn't had a raise in years!! Staff is making less than 9.00 but are expected to perform duties of someone making 20 an hour.In fact staff is performing billing and whatever else GCSS wants you to do. They add more and more responsibility on the staff relieving their incompetent management of accountability and unfortunately their clients suffer. Management will allow staff to make mistakes but when it gets reported, management will pretend they know nothing about it! The moral is down because staff is over worked and underpaid! The staff to client ratio is too low, more clients but not enough staff.
GCSS prefers to promote on the outside and in some cases, bypassing, promoting employees, who have busted their humps for the company for years, with no raise! If your desperate and in need of a job its perfect!!
A typical day at work consist of upon arrival, representing the company in a professional manner, checking the voicemail for respite request from families, sending out emails, return calls to families and agencies, check emails for applications for services, file reimbursements, update demographics in the database, send out referrals for assistance, switchboard duties, scan documents, answer questions from outside vendors and families, check month end reports, process home visits for family support coordinators and support coordinators, room reservations, take minutes of meetings, filing, data entry, copying, faxing, serve as backup to departments, other adminisrative duties as requested.