Pros: flexible hours
Cons: military type dictatorship environment
A typical day at work consisted of answering a multi line switchboard, monitoring surveillance cameras, greeting and assisting walk in customers, creating service requests, filing, light typing, monitoring fire systems monitors, monitoring employee parking payment systems. I learned how to use microsoft excel, microsoft powerpoint and attended numerous training classes on administrative, security and human resources enhancements. The hardest part of the job was dealing with walk in customers who were angry about unemployment decisions, etc. The most enjoyable part of the job was assisting customers.