Pros: holiday pay bonus, holiday pay, extra breaks and longer lunches, very flexible with our schedules in case we have an emergency, excellent health care benefits and promotions.
When I come into work each morning I take the mail out and make coffee. After that I check my emails and respond to all request. During the day I take calls, file paper work, help customers with their account, make new files and check on our change apps. Towards the end of the day we close out our shift, clean the coffee out and make sure all the lights – more... our off before setting the alarm to leave. After I am off, I have to make one stop at the bank to make my night deposit.
I love all my agents because they all have different personalities and are fun to work with.
Management is excellent. Completely fair and always want to see you progress within the company.
Everything is pretty easy besides making sure our customers pay on time.
I enjoy everything about this place but I am still looking for another job that I could work around my current job to have an extra income. – less