Business Development Manager (Former Employee) – Asheville, NC – March 27, 2017
Disheartening when the product you represent is the best in the industry, but management does not see the value in it as do the people developing, marketing, and selling it. The expression received from management when I first started was "the product sells itself", so no marketing necessary. This meant no brand identity, single-minded focus on sales and marketing (all cold calling thus no inbound leads), and no desire to change. Very hard sell in the first place as the buyer is mobile and difficult to reach as well as 3 year old database so it was not uncommon to call a number to find that the prospective buyer has passed away. Lack of vision.
Support (Current Employee) – Asheville, NC – January 10, 2013
Typical Day: Juggling high priority issues with ongoing projects Learned: EHR challenges for LTC environment Management: Knowledgeable in target market, supportive Co-Workers: Strong team-oriented culture
Typical day: analyzed government regulations and associated material.
Learned quite a bit about Meaningful Use, EHR certification, PQRS, and similar things. Didn't have much physician training to do, except at the beginning.
Felt starved for work-related human interaction.
Was told that my work (analyzing government regulations) was very important and that I was the only one in the company that could do it. Ten days later I was told that I was out of a job, because the company was struggling financially.