Gertrude Hawk Chocolates Employee Reviews

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Fun place to work
Clerk-key carrier (Current Employee) –  PennsylvaniaAugust 20, 2017
As a second job, it is great. I have fun playing with the chocolates as I dip strawberries, Rice Krispie treats, marshmallows, frozen bananas, ice cream bars and also drizzling chips. It's a very relaxed atmosphere and not stressful or difficult at all.
Pros
Fun work to do, discount
Cons
Mall store so sometimes it is slow
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Workplace culture
SUPERVISOR (Former Employee) –  New Hartford, NYAugust 19, 2017
Although working for Gertrude Hawk Chocolates was an overall positive experience, they were unable to stay in business, at that location. The region was not a good place to maintain a gourmet chocolate store.
Pros
Excellent management experience
Cons
This location had to close.
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Overall a great place to work
Cashier/Sales Associate (Current Employee) –  Honesdale, PAAugust 16, 2017
Great job for someone right out of school with an unsteady schedule. They definitely work with you. Very friendly staff and management. Hate to leave but need something more balanced
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exellent
Assist guests (Current Employee) –  Syracuse, NYAugust 6, 2017
I cant say enough about this company! They treat their staff and customers like gold. They have always been really flexible and truly cared about my daily well being.
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Great management, fun atmosphere
SUPERVISOR (Current Employee) –  Vestal, NYJune 19, 2017
Who wouldn't want to work in a chocolate store! The management is great and really makes it a fun place to work. Some days drag but during the holidays its busy and the work day goes by fast.
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Great job if you are a hard worker
Candy Packer (Current Employee) –  Dunmore, PAJune 19, 2017
Started as a temp. Training/orientation wasnt the best...you are thrown into the mix and learn as you go. If you are a quick learner, its not an issue. You might get hassled by some of the long time workers, especially if you are younger. Dont take it personally, they've seen alot of employees come and go, etc. If you just do your job and stick around, they will notice! Cant speak highly enough about D crew. The supervisor cares about his people and is fair, many other employees are full of personality and are a fun group to work with.

The good: Pay is decent, great opportunities for quick advancement, medical is completely FREE if you are a GH employee, almost always the option for overtime.

The bad: 12 hour rotating days are difficult if you have younger children...the days you work will consist of work/sleep, schedule is set for 6 months and rotating days so taking a day off to do something can be difficult (plan in advance!) Long sleeves, pants, 2 hair nets, and a bump cap with minimal ventilation plus some hard work and not being able to have a drink till break mean high chance of getting overheated and dehydrated. Ive had to go home early twice for being sick for that reason. 10 minute breaks go by quick, use your time wisely! Ive heard upper management is poor... Working nights as a temp, Ive really not had to experience any of this. Not that this is GH's fault, but the vending machines suck and will eat your money...be forewarned! Especially in the large cafeteria.

Overall: Loved the job, would've loved to stay, but had to leave for personal reasons.
Pros
Great benefits, good co-workers, job stability, quick advancement, overtime opportunities
Cons
Short breaks, dress code often makes for hot working conditions, difficult if you have younger children or a second job
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Great place, Great manager!
Cashier/ Supervisor (Former Employee) –  Springfield, PAJune 8, 2017
Working here fun and it was always a relaxed/ happy environment. The only time it got super busy was around valentines day, which was actually good for the employees. All that meant was more hours for us!
Pros
CHOCOLATE...need i say more?
Cons
lack of pay/ vacation days
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hostile and unfair work place
Factory Line Worker (Former Employee) –  Dunmore, PAMay 29, 2017
At work achievements were not seen and the regular workers were treated unfairly. The management was unprofessional when it came to dealing with common issues.
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Fun workplace in the store
Assistant Manager (Current Employee) –  Middletown, NYMay 2, 2017
The in-store environment is very fun, but the corporate managers do a horrible job. The company pays terribly. There's no room for advancement past a store supervisor, which is one step under store manager.

This isn't a permanent position, but rather a fun job to get someone through school.
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Production
Prodution (Current Employee) –  Dunmore, PAJanuary 14, 2017
I just started a week ago, I enjoy it, yes it has its kinks, but so does other places. Co-workers are very friendly and courteous, they treat you like you treat them. I disagree with alot of negative comments on here, especially being in same spot for 8-12 hours. You rotate positions every half hour or so, depending on the job. And i was told the other day if you have an issue with a job that you cant grasp, your supervisor will move you were you can adjust , without retaliation. And as far as advancement, you just have to ask. Yes, there is more chiefs thans indians, but thats again is all over. And Management are super friendly.
Pros
Free lunches, breaks, and all the chocolate you want
Cons
The negativity the place gets. It is what you put into it.
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Excellent employer. Room for mobility
Supervisor (Current Employee) –  Syracuse, NYNovember 15, 2016
Excellent company to work for with upward mobility. Customers are some of th best. Most of those that work there are excellent employees and very professional.
Pros
Mobility, great culture, good co-workers
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packer
Packer (Former Employee) –  Scranton, PANovember 3, 2016
friendly place to work at they are great with there production and if your looking for a place with great pay rate and ot this is ypur place to go they will welcome u
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learned a a great deal in warehousing and logistics
Warehouse Person (Current Employee) –  Dunmore, PAOctober 4, 2016
perform various tasks such as shipping, receiving, handling, transferring of finished and unfinished product. the environment can be hectic at times due to volume of production and receiving raw materials.
Pros
good benefits
Cons
limited space
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Excellent Workplace
Sales Supervisor (Former Employee) –  Ithaca, NY 14850July 6, 2016
I learned much about customer service and store management. My coworkers were friendly and helpful. A typical day at work involved manning the cash register and managing the product, cleaning the store, etc. The most enjoyable part of the job was getting the experience and knowledge all while giving people good service. The hardest part of the job was managing a whole store on your own from time to time.
Pros
Discounts on store products, discounts on other store products
Cons
Managing multiple tasks
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busy place
Forklift Operator (Former Employee) –  Dunmore, PAJune 28, 2016
very family oriented enviorment but the building is to small for a smooth operation to meet deadlines so there is much much overtime that can conflict between work an life especially family life but then it has its moments in the year where it isnt that busy an you will have the time tho take care of whatever you wanted to do with yourself or your family
Pros
good values
Cons
building is to small for a smooth operation that can meet deadlines
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Working at Gertrude Hawk Chocolates
Sales Associate (Current Employee) –  Wilkes-Barre, PAMarch 30, 2016
As a sales associate at Gertrude Hawk Chocolates I get to talk to people each shift as I help them find items or check out when they are ready to purchase. Getting experience in dealing with people is rewarding and allows me to work on my people skills. Management at my particular store is excellent and will work with each employee on creating a schedule that is flexible for them based around their home and family life or school hours.
Pros
Paid lunches and breaks, flexible hours
Cons
Part-time positions
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Productive
Production Worker (Current Employee) –  Dunmore, PAJanuary 30, 2016
The hardest part of my job is the 12hour shifts but otherwise working in production is interesting and rewarding. You get to see the end results in the stores.
Pros
Paid Medical
Cons
Short breaks
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Employees I work with
Control Systems Engineer (Current Employee) –  Dunmore, PAJanuary 4, 2016
I enjoy working with the great group of people that are the structure for gertrude hawk chocolates. I have learned much needed information from the employees there.
Pros
free healthcare
Cons
Management
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Love the active, creative work
Sales Associate (Current Employee) –  Dewitt, NYJuly 24, 2015
Employees dip and design apples, strawberries, pretzels, rice crispies, marshmallows, etc. Stocking/restocking. It's the only outlet store in NYS, so we have people come from all over for the great selection/buys. Visually colorful and inviting! Is also the largest store in NYS due to 1/2 the store being as the others: retail and the other 1/2 outlet overruns/seconds. Easy "uniform": all black or black and white: aprons supplied. Great location: main road, free parking.
Pros
An active day in a usually pleasant atmosphere.
Cons
Too many supervisors. Not enough hours.
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Okay place to work. Decent job for decent pay
Production Assistant/ Department Assistant (Former Employee) –  Dunmore, PAJuly 3, 2015
Most people work 12 hour shift now. Rotating days off. Decent job. Full benefits if you're full time, which most people are now. Hard to advance.
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Overall rating

4.0
Based on 31 reviews
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Ratings by category

Work/Life Balance
3.9
Compensation/Benefits
3.4
Job Security/Advancement
3.0
Management
3.7
Culture
3.9

Gertrude Hawk Chocolates Reviews by Location