MAINTENANCE MECHANIC (Current Employee) – San Leandro, CA – June 1, 2016
No fun, lot of stress I've learned that if you can't cope with their forced overtime you don't have a future here. The hardest part of the job is working 12 hrs/day 7 days/week 7 weeks in a row! you have no time for your family, you have no life! And they don't care.
Chocolatier (Former Employee) – Simpsonville, KY – July 9, 2016
Ghirardelli is a really nice job to have, the work is fun and the management is good.You also get a lot of free chocolate.I really liked working as a sales person, I learned how to sell things. The hardest part of the job was when it would get really busy while working as a barista, but even that was fun.
Chocolatier (Former Employee) – Kissimmee, FL – June 8, 2016
The management there is atrocious. They're lazy and show favorites. They don't understand that the store needs more than low ticket times to have a good flow and work environment. The lack of communication between all of the supervisors and managers is astonishing. I would not recommend working there. I've reported things that have happened and nothing was done to improve or correct the situation.
productive and fun working with different types of chocolates
Warehouse Worker (Former Employee) – Lathrop, CA – January 21, 2016
rushing to full an order and make sure it was complete and have a right amount .I learn that all types of chocolates and where they ship there products to . the management there are very friendly and there to answer any of question or concern. the co workers are very helpful and friendly .they is a team player . it was rush hour and the candy had to be finish the same day but it was done.working for Ghirardelli and tasting the products and meeting wonderful staff members and employee
General Manager (Former Employee) – San Francisco, CA – January 9, 2016
A long established company with great products, but with management vacuums and an out of date culture. Doesn't matter how hard you work or the quality of work you do, there is never a discussion of advancement or progress, even when you request it. Promotions are only given when a position is vacated by termination or somebody leaving the company for a better opportunity. Shame, because they have so many good people working for them, they should be looked after better.
Good pay, good discounts, good locations.
Long days, no SOP's, no management guidance, out of date/touch company culture.
supervisor (Former Employee) – San Francisco, CA – January 6, 2016
Greeting guest from all over the world, letting them know what the specials for the day was. Checking on guest if they had any questions on the product or if we had more in supply if there where non displayed in the front. Restocking items when they where running low, making sure everything looked 5 star at all times. If i was assigning a register then ringing customers up as quickly as possible as well as up selling each guest. I learned how to really excel at customer service having to deal with so many customers that where from out of town just visiting. Management was great schedule was always accommodated when needed, always a variation of shifts. The hardest part was trying to meet all the goals as a team for the day. i loved meeting so many people from different countries and cultures. As supervisor i learned how to manage a team of 10, balancing the registers before and after shifts. Shipping and handling orders.
flexible schedule, incentives for meeting goals, acknowledged for being employee of the month.
Chocolateer (Former Employee) – Las Vegas, NV – July 17, 2015
This was my first job as a teenager. I definitely recommend this job to all the young adults looking for a job. Hours are flexible. The co- workers are very friendly. One of the benefits is that you can pick one item from there menu and eat it for lunch. Sometimes it will get overwhelming during the summer and holiday seasons but it was overall great.
Chocolateer (Former Employee) – Los Angeles, CA – June 16, 2015
I gave up after six months living in the hellmouth. It was like prison. So much cattiness going on with the managers and it wasn't long before people realized the company is incredibly disrespectful to their employees. Shifts were changed 10 min ahead. Always working overtime. Forcing employees to do humiliating tasks while the managers stand around and giggle like children. We would get yelled at if we were chatting even while the store was completely empty. The managers made sure to send you on and off shift at their convenience. Everything was done with a passive aggressive smile. It doesn't matter if the managers are screaming at you in front of customers, or talking badly about their employees in Spanish, you better smile... even while you're fantasizing about throwing sundae glassware at their face. I was unemployed for months after I quit and I never regretted the decision once.
Sales / Customer Support (Former Employee) – Lathrop, CA – May 11, 2015
Answering outgoing and incoming calls, respond to emails, placed orders, shipping out samples, UPS, FedEx and USPS shipping labels, company trade shows, Printing ribbon for special customer orders. The only new thing I learned at this company were the company trade show experience. Management is not the greatest. Co-workers were great, friendly and very helpful. There wasn't anything hard, everything was easy. The best part were the holiday seasons, It was so busy but I loved it, its always their busiest time of the year.
Packer, inventory assistant (Former Employee) – San Leandro, CA – March 31, 2015
I would always be focus on my work, I knew exactly what to do every day. I enjoyed more when I was the Inventory Assistant. I worked 5 months as a packer and 8 months as a Inventory Assistant. There was no type of customer service but I learned a lot. As a packer an a assistant.