Pros: sometimes pleasant customers.
Cons: cleanliness, accountability issues, management, hr, risk-management, misguided commercial image, turn-over, inconsistent hours and pay, unpleasant work force
My experience may be different than others or could be very similar, but during my 3 month stay at Giant Eagle it was one of the worst jobs ive ever had.
Management was a mess, every day there would be a different manager either in-training or who managed many departments at once and couldnt take care of simple customer issues cause they were stretched
– more... thin.
Safety and cleanliness - working in the kitchen this was a big issue. With the folks that I worked with they did exactly the opposite of what should be done ..uncovered food for long periods of time, re-use food the next day, not using gloves or reusing them..along with unsanitary practices, and un-accountable managers. If there was an issue with a customer, we were not taught about how to compensate the customer if we were short a product. So once again, a manager had to assist in something that should have been taken care of by the kitchen staff.
The kitchen staff were very unpleasant to work with and did not enjoy working there [unlike the commercial portrays where all of the giant eagle employees are happy and high fiving] I am afraid that is not the way it really is in most cases.
HR - would not solve any issues whatsoever other than training and sending you a paycheck ..no risk management/accountability whatsoever. It may have been why the place was so badly put together because of the people they hired/short staffed and turned around there.
Overall, I would not recommend working at Giant Eagle ever, even if you are in high school it is a stretch ..just stick to cashiering and maybe you will come out with an ok experience. – less