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GiGi's Cupcakes
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9 reviews

GiGi's Cupcakes Employer Reviews

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Okay place to work for.
Baker and Decorator (Former Employee), Carrollton, TXFebruary 10, 2014
Loved being able to be create with baking and decorating everyday.
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Fast work environment
Decorator and sales representative (Current Employee), Nashville, TNJanuary 7, 2014
Job can be challenging and demanding. However, small family like work environment.
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The joys of working with cupcakes
Front Desk (Current Employee), Madison, ALDecember 17, 2013
Pros: nice people, free cupcake, 50% off discount
Cons: no breaks really, hours go down.
Every day you come in and take your place at the front desk. You learn about all the different kinds of cupcakes, how its made, what icing it has, and the way it is decorated. The managers, store owners, give you a little bit of a detail of how things are going. But you have a crew leader, your manager, who is there with you 90% of the time. Everyone – more... is very nice and easy to work with. The hardest part about the job is when it gets really busy and you run out of boxes, honestly that is the hardest thing because you have to take more time to make one by one for each customer. You also do not really get a break. You just sit down and eat, hopefully no one will come in so you can enjoy yourself for a minute. The most enjoyable part about the job is the people. Everyone is so nice and comforting. – less
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Productive and fun loving place to work
Lead Cashier\ FOH & BOH (Former Employee), Las Vegas, NVOctober 1, 2013
Pros: great working atmosphere, positive energy
Cons: few breaks
I enjoy working at Gigi's Cupcakes, it is a very family like atmosphere and they really value customer service. There's always new flavors and fun and exciting promotions going on, which I really like and enjoy. I get along fantastically with my coworkers, and even though sometimes there are differences between people, we always seem to work it out – more... easily. Decorating and customer service are my favorite part of the job. It is a busy bakery, with work always to be done, but as long as you're motivated and on top of it, it is a really great place to work. – less
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Prepare to be overworked!
Store Manager (Former Employee), Montgomery, ALFebruary 2, 2013
Pros: creativity, customers, it's a new fad!
Cons: no work/life balance; 10+ hours each day; money hungry owners.
At first the job was fun - then the work week kicks in and the work/life balance goes out the window.

For being a franchise, it's ultimately about the bottom line between sales/labor ratio. To maintain this (to avoid higher taxes on the owners end) worked more than 65+ hours a week. When questioning the work, was told it's the "nature" of the food – more... industry. Previously working in the food industry, managers always have 2 days off.

Oh and might I add - no benefits, no sick time.

Learned what NOT to seek for future jobs! – less
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A great starting place for a baker
Baker (Former Employee), Las Vegas, NVDecember 24, 2012
Pros: training was good
Cons: limited to no breaks
It was a nice place for an internship. The main baker always worked with me and taught me something different.
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Largest Cupcake Chain
Lead Baker (Former Employee), Las Vegas, NVSeptember 13, 2012
Pros: small work environment
Cons: same thing day in day out
The company has an awesome template for their franchises, however, some franchisees do not share the values and vision of the creator of GiGi's.
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Great co-worker camaraderie, vague ownership
Management/ Decorator (Former Employee), Lexington, KYJuly 2, 2012
Pros: small work force, semi-flexible hours.
Cons: no health benefits. hard labor working conditions with very little breaks.
Early morning productions, store opening, and front-end responsibilities. Became a more productive leader and learned to handle different responsibilities including people management.

Owner/management more concerned with revenue rather than working conditions. A lot of demand with very little compensation.

Tough working conditions left little to no – more... motivation for employees. A lot of demands and not very well paid.

Fun to do. Working with the general public and repeat customers is nice. Building a reputation within the community. – less