Giving Officer-Program Manager
Give Back, LLC - Greenwich, CT

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GiveBack.org offers an innovative online platform that simplifies workplace giving for companies, which helps them connect with the people who matter most - their employees. This low cost, cloud based program eliminates time consuming administration, and can create an engaging, giving culture throughout the company.

We need what we call a Giving Officer / Program Manager. Our giving officer will work with these companies to create and manage fun, engaging programs. Probably 2-4 days a week now ( 10-2 may be fine) that will be growing over this year to hopefully full time. We need an outgoing, fun, charitable minded, tech saavy person for this role.

Giving Officer

  • Create, manage, and energize outstanding employee giving programs for our GiveBack@Work companies.
  • Help set up and manage our client’s employee giving programs utilizing all aspects of our current platform, and determine how to improve the platform to address client wishes.
  • Administer Payroll deduction programs & processing
  • Donation matching programs
  • Set donation processing guidelines
  • Reporting all key giving metrics
  • Create and communicate fun, engaging programs to increase participation
  • Manage GiveBack @work payroll files
  • Utilize social media where appropriate to increase engagement of programs
  • Audit employer programs to assure system is working properly.

2. Program management & Member Services

  • Create and manage contests, shop&earn rewards, google apps, social media
  • Resolve customer service issues
  • Resolve issues that require database manipulation -- merging records, tracing transactions, etc.
  • Manage office technology -- printers, scanners, wireless router, wireless backups, postage meter, IP phone system
  • Manage Google Apps account
  • Compile and report Google Analytic metrics
  • Manage & prepare outgoing emails via MailChimp account, including changes to HTML of emails
  • Manage all email lists at Mailchimp or other database locations
  • General customer support
  • Gather/sort mail

Skills:

  • An enthusiastic cheerleader that can get employers motivated to try new programs and ideas.
  • Extremely comfortable in Word, Excel, Powerpoint and Office -- moving data in and out of documents, doing basic summation and analysis, mail merge, etc.
  • Design and creative skills a plus including in-design, photoshop, even some html.
  • Comfortable with the basics of managing a Google Apps account for an organization
  • Candidate is comfortable using different web browsers
  • Thorough knowledge of all social media platforms
  • Excellent communicator- both written and verbal
  • Outgoing, friendly, enjoys people

Indeed - 15 months ago - save job - block
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