Cons: the owner changed my pay scale as he saw fit, always lowering it
First off, I don't have anything bad to say about Glass Doctor in general, just the office I was working for. Since each office is independently owned all my complaints are only about the office I worked for in Cleveland, Ohio.
When I was hired, as a glass technician, I was told that I would be working near where I live, instead I ended up working – more... 1.5 hours from my home. This forced me to be on the road 15+ hours a week, traveling to/from work and not getting paid for it.
I was told I would be getting a work truck to use and take home, instead I was forced to drive my own vehicle to the company shop each day and then drive the company truck which was returned to the shop at the end of the work day. As a result I ended up driving 18,000 miles in my own car in only 6 months. By the way, I was the ONLY technician this applied to. I watched as month after month other people were hired and given trucks to take home while I was forced to drive to the shop each day, just to get into a truck, to work sometimes near my house, only to have to have to drive back to the shop to drop off the truck.
I was suspended 2 times because the owner didn't feel I was working hard enough or meeting his expectations. If this was true, why was I not fired?
After my first suspension I was basically assigned menial tasks that involved working in the shop taking inventory and making deliveries and pickups. This resulted in my pay being cut from $16 an hour to $7.85 (minimum wage), where it stood for the rest of the time I was employed. I don't believe this was legal but the owner did it anyway and I basically had no other choice but to continue to work for minimum wage, hoping it would get better, which it did not.
After my 2nd suspension, I was informed that I was beig treated as trainee and that I had to prove my worth to the company.
In the 6+ months I worked for Glass Doctor of Cleveland, I watched as no fewer than 7 people either quit or were fired.
I finally had enough, and like many other before me, I quit.
The owner does not care about his employees, he only cares about how much money each person brings into the company.
I DO NOT RECOMMEND WORKING FOR GLASS DOCTOR OF CLEVELAND (aka Service Convience). – less