Glaxo Smith Kline provided a fulfilling sales career with ample opportunity for advancement and the ability to earn a rewarding living for my family.
Pros: rewarding work, great people to work with, opportunity for advancement, and provides daily challenges to overcome.
Cons: rankings and bonuses became primarily based on activity perameters, rather than on productivity perameters (sales).
A typical day begins by reviewing your plan and to-do list for the day, checking email and voice mail before heading out for the day,and ensuring you have everything in the car that you will need for the day. The morning is spent calling on physicians, promoting your assigned products, reporting calls and accounting for samples. At noon you check email and voice mail. You spend the afternoon calling on physicians, promoting your assigned products, reporting calls and accounting for samples. At the end of the day you ensure all call and sample activity has been reported for the day, plan the day for tomorrow, prioritize your to-do list for tomorrow, check email and voice mail, and pack your car with the materials you will need for tomorrow. In addition, some days you might have a breakfast meeting, or a lunch meeting, or an evening speaker event to be prepared for. I made it a habit to read about the industry, managed care, a product, a competitive product, or a disease state for 1 hour each night Sunday - Thursday to keep my knowledge strong.
I learned that diligent preparation with my knowledge and promotional materials combined with thorough territory analysis, call planning and plan execution significantly increases the probability of sales success.
My co-workers were a joy to work with. We were professionals, driven to succeede, and worked hard to achieve our goals. We would willingly share best practices for difficult offices or situations.
The most difficult part of the job was as a district manager when I had to terminate someone for consistent non-achievement of quarterly – more... goals, even though they were doing their best.
The most enjoyable part of the job was when there was an opportunity to demonstrate the proper use of a product to a physician and then place the product in the physician's hands and walk them through the steps to using the product safely and effectively. Examples: Walking a physician and NICU nurses through the mixing and administration of a new surfactant to a premature baby. Walking an anesthesiologist through the steps to safely and effectively administer an ultra-short half-life narcotic to a patient undergoing surgery. – less