Throughout the day, everybody is providing customer service one way or another whether it be on the phone or on the computer. We assist customers that are having trouble with; debit cards, internet banking, statements, fraudulent charges, and many other things. My co workers are extremely helpful and are very patient with questions. I came into this job not knowing anything about banking and now I am able to assist customer's with little help. There will always be questions because it is impossible to know everything about electronic banking. The hardest part about this job is dealing with a difficult customer.