No work day at the Y is typical for a program director. One day I might be on the floor coaching, the next in management meetings all day, the next at a training or preparing for a special event. Managing budget, staff and programs is only part of the job. Customer service, teaching, coaching athletes and staff are also important aspects. The most enjoyable part of this job is coaching youth to bring out the very best in them and help them discover themselves. The hardest part of the job is that it is that it is a non-profit and it seems as though it may be too large for one person to handle. I've become quite good at delegating; though, at times there is no one to delegate to. This has helped me to learn to prioritize and sift through responsibilities to get those of greatest importance or relevance done in a timely manner.
My co-workers are wonderful. It's a team environment. We help each other out and support each other. They are professional and friendly. Development of life long relationships is not uncommon in that environment.
I've learned that it's ok to be wrong, humility goes a long way and developing relationships of mutual respect is a must.
I have a great deal of respect for management and I believe each of them would say the same of me.