Pros: nice co-workers, great benefits, paid holidays from the start.
Cons: amount of daily quotes and outbound phone calls expected by leads.
Being an in-bound sales rep involves a lot of daily tasks, from checking your email, answering calls, talking with customers, either placing orders or at least turning a call into a quote that could lead to a sale, to sending tech requests to get additional information for customers on products found on the website. There are a lot of steps involved, – more... especially if you get a quote for a large amount, including freight. The leads expect you to stay on top of your emails and always clear your deleted folder and never leave messages in your inbox. Some days phones can be very busy, making it difficult to stay on track. Leads expect you to make at least 10 outbound calls before noon, which for many that is impossible to do especially when it comes to how busy we are.
There are things I like about this job and there are things I don't like about this job.
I like many of the co-workers I work with and I get along well with the leads and the managers there. It also makes my day better knowing I have made a customers day by being helpful and assisting them with placing their order.
The things I least like about this job is the amount of time it takes to get back to a customer with better pricing (not my fault), which leads to me loosing quotes. With the quotes good for only 30 days, you must ask for an extension and if you don't make at least 3 attempted contacts, good luck getting your quotes extended. Also dealing with customers who get upset because we don't know the products we are selling or they expect us to know what they are looking for. Also, things are always changing daily on how we do things, if things were consistent it wouldn't be so bad. Lot to learn.
While they do have a gym on site, I haven't had time to use it because of the schedule I am currently working. – less