Unfortunately not a good employer
Customer Service Representative (Former Employee) – Eugene, OR – October 7, 2015
While this company has great products available, they are not an employer I would ever return to. First and foremost I have an issue with the vacation/sick policy. This information is not explicitly provided until after being hired, and does not promote a good work/life balance. The sick policy is almost laughable - for most employees, there is no paid sick time until after one year of employment, and then it is only one day for the second year, and two days for the third year. Employees have been told they cannot leave work when they are sick, which I have never experienced with any other employer, and sadly in turn gets the rest of that department sick as well. The vacation time is similar - entry level employees have zero paid vacation days until after one year. They are not in favor of employees taking unpaid sick/vacation time as well. The management team and people in leadership positions are not receptive to feedback from employees, and when employees are asked for feedback, nothing much changes. There is high turnover within the company, and the pay is not where it should be. Micromanagement is rampant. Schedule flexibility is almost nonexistent. This is a family owned company, yet they seem to have trouble making positive business decisions that benefit the company as a whole.