Assistant Manager (Current Employee) – Surprise, AZ – March 20, 2016
This a good company for an entry level sales position. If you are new to sales and want to learn how to sell effectively this is the place for you. It isn't a very family oriented job. There are opportunities to advance however it isn't a quick process.
You can really learn the art of selling
Benefits are expensive, not a family friendly position, it takes a long time to get answers on a promotion.
Wireless Consultant (Former Employee) – Vancouver, WA – April 2, 2016
-The only cool thing is that they just got 401k. -The promote rude people who talk down to employees -Say they don't want "sharks" selling products but if you aren't a shark you get yelled at for 5 hours at a time -Store managers dont do anything unless you count talking to other store managers about all the drama in the district in front of customers and other employees, actual work and when you ask for help they give you condescending answering in front of customers -NO training, I repeat NO training before you are thrown to the sharks. You are sent to a 1 week class months after you start when it's completely irrelevant -Expected to complete online trainings during business hours, and still expected to hit goals when you don't know what youre doing -Don't want you to give too much customer service to those who come in because "you'll just waste time" -50 cent difference from wireless consultant to asm -will have ok commission if you don't sell Iphones and sell 80+ devices -super micromanged.
Accessories at cost plus 10%, the samsung rep, wear jeans to work
Pay, hours, responsibility load vs pay, lack of true leadership
Sales Rep (Former Employee) – Blackfoot, ID – February 5, 2016
No chance for advancement, would NOT recommend working for this company. Bias, hostile work environment. no accountability. They threaten with management when you take a day off. Have no problem dishing out the threats and sarcasim. The MOST unprofessional place to work.
Wireless Consultant (Former Employee) – California – May 20, 2016
I thought this would be a fun job!who doesn't want to make good money and have decent hours. Until working here for a little while. They start to treat you like you're disposable. They expect you to know everything to this complex job. You're not allowed to ask questions without someone treating you like an idiot. Really makes the money not worth it. And they like to take advantage of the poor customers just to make a few bucks off of them. It's a sad place to work unless you enjoy being treated poorly.
Make commission and hourly pay and benefits.
Hostile work place. Money hungry. Take advantage of people.
District manager (Former Employee) – Jackson Heights, NY – March 17, 2016
Go Wireless is a good company for someone starting their career. They offer a very flexible schedule and a basic commission structure. They are a re seller for Verizon Wireless and have 6 locations in the tri state area.
sales associate (Former Employee) – New York, NY – December 17, 2015
Easy to make some money but at practically minimum wage with bonuses not worth the time you put it. False hope and overworked to just make a decent paycheck. Management at stores changes like every 3 months. Very unorganized and employees are never kept up to speed with any changes going on. Laundry list of responsibilities for low pay.
Pay, management, lack of trust, false hope and micro manage
Sales Associate (Former Employee) – San Jose, CA – May 15, 2016
One of the worst commission rates in the industry. The co workers can be fun but they promise advancement that never comes. Required to sell $80 screen protectors that sell for $12 on Amazon. Horrible selection of phones to push, hostile work environment, poor benefits, lack of responsibility from upper management, lack of respect
Wireless Sales Consultant (Former Employee) – Mililani Town, HI – July 6, 2016
In the beginning i was very excited to work for the company. I found the location had a lack of structure. The Manager and One Co worker there were not supportive. Very unprofessional to other co workers in front of customers. I am glad to leave!
within a shopping center
Lack of management, Lack of Structure, Unprofessional Co workers
Wireless Consultant (Former Employee) – Montana – May 16, 2016
This company started out great. The new commission structure only benefits the management. Once you've been there for a while the management starts really treat you poorly. This company has such a high turn around rate. I never understood why. But now I do. You get put down on a daily base. This is an extremely hostile place to work.
Customer Service Rep (Former Employee) – Klamath Falls, OR – May 22, 2016
Management was horrifying, there was no structure and the workers were young and immature along with the manager. I would strongly advise everyone if you want to work at a cell phone place avoid this company.
Wireless Consultant (Current Employee) – Lacey, WA – July 31, 2015
hard place to work. you are prodded everyday, and only recognized for short comings. It's easy to make money, but one loses motivation when they are never given kudos for what they do. If you're a natural sales person, you will excel and it will be fine, if you're a normal human who requires coaching and building, don't expect that here. Management is under trained and over worked, and higher ups are detached from the reality of the workplace. You have a lot of cash incentive, however you are competing against a select few who always seem to be the beneficiaries.
Fun co workers, nice managers, product immersion
un trained staff, detached higher ups, hard to gain kudos
positive work environment more support from upper management is needed
Wireless consultant (Former Employee) – King of Prussia, PA – September 3, 2014
Overall gowireless is not a bad company to start your sales career. However there is only so much you can learn there. Once you've mastered their sales technique there really isn't any room to grow as a sales rep they just shove you into a management position with little no training. Their compensation package is not very attractive to the more seasoned sales professionals. Overall though being my first sales position I learned a lot and made fairly decent money for the amount of work that was required of me.
poor commission structure, little to no support from upper management, little training to store management leads to unprofessionalism
Store manager (Current Employee) – PA – May 28, 2012
Save your time work someplace else, I've worked for GoWireless for two and a half years and its started out well but has gone down hill over the last year or so. They just cut manager salaries by 40% and have no balance between home and business, your expected to be working 24 hrs a day seven days a week. They offer no employee phone purchase plan and limited employee discounts. The worst part is the upper and middle management team is horrible anyone trying to disagree or question them is told to quit and the HR dept is in their pocket and offer no help. Inventory levels are a joke at one point i was sold out of 26 models and only had 9 phones in my safe to sell, I was told sell what you have and deal with it. I've been in the wireless business for 14 years and this company is the worst. This place isn't a career company its a layover at best!!