A politically charged hugbox for the technically inept
Hosting Support Tech (Former Employee) – Tempe, AZ – November 12, 2017
The only focus is on sales , No one cares about your technical skills , what certification's you have or are working towards.
Management only cares about pressuring agents for sales , not actually fixing issues.
Trying to work your way up simply will not happen unless you are great at sales then your only route up is a csr manager , server and linux guru's need apply elsewhere because they have been outsourced.
Too much politics in the workplace, and stuff that does not relate to work. You will not move up if you are a techie, you will not be valued for critical thinking and problem solving.