Inbound Sales & Support, Operations Manager (Former Employee) – Greater Phoenix Area – January 18, 2014
Very positive working environment. Like any call center, GoDaddy.com will track every aspect of your work performance down to the second. Aside from that reality, its got to be one of the best places to work in the state of Arizona.
Enjoyed learning about websites and how they function.
Technical Sales and Support (Former Employee) – Scottsdale, AZ – July 13, 2017
All day on the phone, taking inbound customer service calls while trying to promote sales in the process. Had very little time throughout the day for lunch or breaks. Everything was monitored. I do not work well in a micro-management scenario.
Wireless Consultant (Former Employee) – Tempe, AZ – July 11, 2017
Fun and upbeat company to work for. There is room for growth if you are willing to put in the work. The company offers tons of benefits and even helps with paying for your lunches. The only downfall to the company is that at the end of the day it is still a call center. If you're willing to push yourself than the sky is the limit.
FRONT OF SITE CHAT CONSULTANT (Former Employee) – Hiawatha, IA – July 5, 2017
After the company went public, there was a lot of issues with job security, constant changes that the company were not prepared for so at the end the people taking care of the customers suffered. It's a good place to get your foot in the door with internet topics but you get burned out very quickly.
Customer Consultation and Technical Support (Former Employee) – Gilbert, AZ – June 27, 2017
Working at GoDaddy was great, for the most part. There were many shifts to choose from to meet your preferences, benefits are excellent, plenty of space to move up in the company depending on which direction you take your career. There are many things they do to take care of their employees, and suggestions/improvements from employees are heard and implemented in many cases.
Great money if you are a skilled salesperson, cheap lunches from local food trucks, incredible annual Christmas party, amazing people to meet and work with.
Required to hit a minimum sales quota to keep working there in a sales position (not that difficult), there are new products released often and not enough training on them to be an expert.
Customer Development Consultant (Former Employee) – Cedar Rapids, IA – June 26, 2017
The Job was absolutely amazing! BUT... it's a sales job so there is no for sure job security. If your sales get to low for too long, there is a great chance that you can lose your job. The benefits are amazing, by far the BEST benefits I ever had in my life. Another issue that I had with GD was the HR department. There is no actual HR department you can call or go to, you have to email them and wait 2-3 business days to get an response, that's really poor.
Make sure to hit your numbers. Be prepared to handle peoples stress
Customer Service and Sales Representative (Former Employee) – Chandler, AZ – June 1, 2017
GD was a fun place to work but after months of getting yelled at by customers it can get stressful. If you want to be a long term employee at GD get out of C3 as soon as possible and move to another department.
Games, Free benefits for FT employees
Bonus structure changed to benefit shareholders not the employee. Harder to hit your numbers, short breaks.
Sales and Support Representative (Former Employee) – Tempe, AZ – May 30, 2017
I started with Godaddy in 2009 and was able to advance fairly quickly. The job is demanding, but if you have good tech skills and sales ability, then it is a good fit. They are a merit based culture and advance those who excel, although the corporate-level positions had a very competitive application process.
Small Business Internet Consultant (Former Employee) – Hiawatha, IA – May 30, 2017
I worked in the customer care center for nine months and it was fantastic. There are all sorts of things that GoDaddy does to raise morale and the company Christmas party is always something to look forward to. It requires a lot of learning and a good amount of confidentiality but if you are up to the challenge then the compensation can be astounding.
Sales Consultant (Former Employee) – Hiawatha, IA – May 22, 2017
Place had Nice Perks Mangers go every which way each one has there own policies it seems. 3rd Party Handles some of hr/attendance tasks Overall the job was fun but the mangers are there are not helpful each one has a different answer to the same question. Everyone is not suppose to use there phones /txt on call floor managers and lead's have favorites that they let do things that there not supposed to. They change stuff often . To a point there not family oriented.
Get Ready tosell things you were never trained about
Customer Care Representative (Former Employee) – Gilbert, AZ – May 10, 2017
Was told I was being hired for a customer care positiion, then in training told about sales goals on top of that job. While you were fixing the problem they called in for, you were supposed to upsell them. Now If I have to call you about a certain product/service not working, why would I want to get more products or services from you.Training was a joke. Customers would call in about products I had never heard of before. I would ask my supervisor for help and he would direct me to a team of special experts. I would talk to them and they would always ask why I was bothering them and to ask my supervisor. So the customer gets tired of waiting and hangs up and you got in trouble for not using your resurces to solve their problem. Oh and the next call in the queue pops in since you are not at your desk trying to get help and you get in trouble for not answering the call right away.
Good Pay and Benefits
Sales goals for a job that is not supposed be sales