Use to be very employee centric, now its all about money, becoming very corporate
Sr Software Developer (Current Employee) – Gilbert, AZ – December 7, 2013
This company is definitely not what it use to be. New execs/mgmt based out of California are very much in control of all decisions and they are just here to get rich when Godaddy IPOs. All decisions are based on what makes us look good on paper. Its very frustrating watching the demise.
Good pay, good benefits
Politics, yes men, low moral, not many people are happy going to work anymore
SALES AND TECH CUSTOMER SERVICE (Former Employee) – Tempe, AZ – October 11, 2017
A little more relaxed working for the Brazilian language department than for English. Department is being dissolved, though, so had to move on. Hardest part of the job is the repetitive nature of the work. the most enjoyable was restrict to our department - PBL - as I got to visit with other Brazilians and establish our own culture, make friends, etc
Short breaks, Metrics are super strict, not enough sick days, the rhythm of work is too much as most of the time, you end up taking call after call with barely a breather in betwee which sucks!
Inbound Support & Sales (Former Employee) – Scottsdale, AZ – October 11, 2017
Godaddy was a great company to work for. great benefits and great atmosphere. Working in inbound was tough because it was always customers calling to yell at you about something and you had to try and sell to them
Willing to be the stereotypical zero morals salesperson?
Customer Service Representative (Former Employee) – Tempe, AZ – October 10, 2017
Company was great right up until $2,200,000,000 was 'invested' into company (don't say sold). Owner took less interest, pressure was immediately exerted by investors for return on investment. For example, bonus requirements were raised 35%, out of reach for the average worker.
Hosting Technical Support (Former Employee) – Gilbert, AZ – October 2, 2017
A typical day is locked to your computer fielding 30 to 50 calls per day with very little time allowed away from any phone calls. I learned about website development, server operation, minor coding, Internet Service Provider functionality, Sales Tactics, and how to de-escalate calls. Workplace culture is very free with people from many different backgrounds working there, but the fact that its a phone support job means there very little time to get to know those around you. The hardest part of the culture is that this is a sales job hidden by support. Customers are not expecting and upsale and that expectation you are trained to take advantage of. Hitting certain statistics is required to keep your job, and can be very difficult to achieve on certain months. The most enjoyable part is the few moments I get to talk with the management and the team around me, the people there are great and the Holiday Parties are a nice perk. But the system is very robotic and doesn't allow for much flexibility or empathy.
Set you own lunch time (unpaid), Free coffee, Excellent food options, Great Benefits, Great Pay.
Job is based on stats, Sales Job, very little break time, Stressful.
Sales and Retention Specialist (Current Employee) – Arizona – September 27, 2017
Its a fun job to have, and has a LOT of benefits. I was in a rough department, and the job is continuously changing. I was extremely stressed out a lot of the time, trying to handle customers in the best manner possible while trying to hit a pretty tremendous sales goal. The management there is pretty amazing, though I would say the job is not for those light of heart.
IT Contractor (Former Employee) – Phoenix, AZ – September 26, 2017
I believe Data Center Operations is a great start in the IT Career Field. Your roles is to understand and maintain all physical and logical servers. You are required to meet all SLA requirements. Tracking tickets is key in the fluid motion of all aspects of the TCP/IP Model.
Sales and Service Consultant (Former Employee) – Hiawatha, IA – September 22, 2017
Every place has it's ups and downs. GoDaddy was my favorite place I have ever worked, however. I would love to work for them again given the opportunity. Lost the job due to life mixing in with "available hours to burn". Sad story. Some days are way more stressful then others but overall there more good then there are bad. They really do what they can to make your days less "work like" by having fun competitions that get you cool things if you win and also help your paycheck get more dolla's. Miss all the people there pretty much except for my last team lead.. He was the real problem there. lol.
Fun, Learn a lot, Can make a lot of money, benifits
Somedays just suck and there;s nothing you can do about it.
Customer Service/Support (Former Employee) – Gilbert, AZ – September 18, 2017
Both phone and email work was very fast paced with only so much time devoted to each. There were competitions constantly that pushed employees to work faster and harder. Sales pushed workers to sell constantly, and email support required certain canned responses with some tweaking. Management cracked down in 2008 and fired or removed most senior employees for cheaper newer agents.
Data Center Technician (Current Employee) – Ashburn, VA – August 27, 2017
Management does not listen to work concerns that affect their bottom line and business ventures. You must rub shoulders and kiss butt to be taken seriously. You can not wear a white hat here. Super politically unnecessarily charged. Definitely unorganized.
only there a very short while...culture was difficult for me.
Inside Support/Sales (Former Employee) – Tempe, AZ – August 10, 2017
Team meeting....30-35 inbound calls per day. Variety of reasons for customer calls. It was good in concept but mgmt left too frequently. Turnover was high Mgr change after one month Workplace culture not what I expected. Hardest part of job was perfecting basis for beginning a very good website. Enjoyable - I was good enough to get a 12% raise Better opportunity came along
Sales and Hosting Support (Former Employee) – Hiawatha, IA – August 7, 2017
Pretty weird company. Everything is hush hush. Your day of selling and support consists of being on the phone with callers who were waiting in que. Usually because the products they bought from GoDaddy wouldn't work properly. There are sells to be had. And goals can be met. But somehow, you never get the commission you should have earned. The suits in AZ get back into the accounts that you have sold something to and "tweak" them so you don't get paid.