Great company with a great vision at the top, but there's room for improvement in the processes and management of its customer service staff
Social Media Operations Manager (Former Employee) – Scottsdale, AZ – February 11, 2014
I began in the customer service part of the company and quickly moved into corporate although I continued working in the area of support. The company has experienced incredible growth in terms of how it does business. It has become more professional and socially responsible over the years, and every year I worked there was a happier time than the year before it. It still has difficulty managing its core customer service organization and using feedback from the customers to improve its services, but its definitely doing better than it has in the past, and that's what made me feel good about working there.
Great health coverage, modest 401K, fun work environment, visionary CEO
A politically charged hugbox for the technically inept
Hosting Support Tech (Former Employee) – Tempe, AZ – November 12, 2017
The only focus is on sales , No one cares about your technical skills , what certification's you have or are working towards.
Management only cares about pressuring agents for sales , not actually fixing issues.
Trying to work your way up simply will not happen unless you are great at sales then your only route up is a csr manager , server and linux guru's need apply elsewhere because they have been outsourced.
Pay, Cheap food
Too much politics in the workplace, and stuff that does not relate to work. You will not move up if you are a techie, you will not be valued for critical thinking and problem solving.
HOSTING CONSULTANT (Former Employee) – Hiawatha, IA – November 10, 2017
GoDaddy has excellent benefits and culture, but a very cut throat attitude both towards customers and co workers. You learn something new every day, you're not scripted, but you can get written up for almost anything, plus are expected to know things sometimes when you receive no training on them.