Beautiful store with bad management
Sales Associate (Former Employee) – Lynnwood, WA – August 1, 2016
Opened store and cash registers by counting out tills, restocked any truffles or candied items in the cooler section for presentation to customers, began tempering chocolate for fruit dipping and confection decorating, preparing shakes for customers, contant restocking and cleaning. Finally, at the end of the day, till reconciliation, cleaning and sanitizing all dipping equipment, and stocking as much as possible for the following morning. Upselling was paramount here.
How to upsell effectively, and directly address all customers.
Management was friendly, efficient and helpful, however they made some very bad decisions regarding who to retain and who not to, as many of the employees were young and extremely irresponsible.
I was the oldest employee, and enjoyed the store, but only if I was either working alone, or working with a responsible employee (many were not).
The hardest part of the job was getting ready for new seasonal displays. This was brutal, and we would have to stay quite late sometimes to achieve the desired results, since this was considered a high end store, and no 'just okay' results were satisfactory.
The most enjoyable part of the job was that it was at a mall. I am a female and well, let's just say I am not afraid to admit I loved working in a beautiful store.
Beautiful store with free samples