Customer Service Representative (Former Employee) – Chicago, IL – July 21, 2016
Smooth and happy environment staff is helpful at all times without question, coworkers are friendly and helpful also the hardest part is when open enrollment starts with back to back calls but the staff gets you through it with drinks and snacks so you don't have to move. Easily accessibly to public transportation.
Benefit Advisor (Former Employee) – Chicago, IL – July 19, 2016
A typical day of work consists around 30 inbound calls from clients trying to obtain new health care plans. With GoHealth you learn how to properly use critical thinking and time management. The managers are very hard working and good leaders. The hardest part of the job would be being into contact with so many different types of people and controlling their emotional disbelief on health products. The most enjoyable part would also have to be coming into contact with so many people which helps you to learn patience and adaptability.
Licenced Producer (Former Employee) – Chicago, IL – March 14, 2016
I love it. I love the casual dress code more than anything because I am diabetic and my weight goes up and down. I love the teamwork and team leaders. I love the ability to choose your hours to a degree. I love the compensation. I love the convenient locations.
workforce management (Former Employee) – Chicago, IL – December 17, 2015
Horrible place to work for. From the actual building to management and HR, this place is the worse. They treat employees as if they are disposable after open enrollment is over. They have no real HR policies and procedures so how you get treated (promotion, time off,ect) esp in an operations role, depends on who likes you.
Great Pay, leaders desire more training no diversity in leadership
General (Current Employee) – Chicago, IL – September 17, 2015
I worked in HR and can tell you if a diverse company is what you are looking for, GoHealth is not for you. Benefits are lagging the 21st Century, no 401k match; and the atmosphere is that of leadership being bullies instead of partners. The two different sides of the organization are not treated euqally.
Sales (Current Employee) – Chicago, IL – August 6, 2015
This company is in it's second year under the ACA regulations. The management still have no clue on how to manage this company. There are a few perks. Everyday is "Dress-down Friday". You can wear jeans and a t-shirt everyday. It's a laid-back environment, and it makes it comfortable to work in. The major problem GoHealth has is it's managers. It's like a frat house among the upper management. Most of them are about 25-28 years old. They come in late for work, and leave early to go drinking, as a group. They stay logged into the system so it will look like they are still on the clock, when in fact they are down the street at the bar. They expect for all the agents to come in on time and work their entire shift, when they are drinking the night away. HR has a huge turnaround rate. Every 3 to 6 months there's new HR personnel. The corporate office is being remodeled, so therefore, they decided to save money by only paying their salaried employees 7 days of pay on a check (which payroll is 2 times a month), the rest of the money for those missing days will be distributed in December. There was only 1 month notification on this change. The hourly employees were paid a 3 week check while the salaried employees had 7 days of work on their check. The managing of this company need to be left to professionals that know what they are doing. All the managers are friends, and promoted their friends into management positions. Most of the managers do not know how to manage, and they are causing many good employees to quit. It's a good job if you just go to work to make money, and go home.more... There is potential to make a lot of good money during AEP.less
Free lunches, dinners, and snacks during AEP, Laid-back environment
Screener (Former Employee) – Chicago, IL – June 19, 2015
GO HEALTH has to be THE worst company I have ever worked for. As a screener you are lead to believe that you will taking INBOUND CALLS with some outbound. Which is completely false. The calls are mostly outbound contacting consumers that (1)have never heard of the company, (2) no longer need coverage or (3) they simply hang up in your face. The leads are old some from 2-3 years ago.You know those ANNOYING telemarketers that call you non stop and when you pick up you tell them you don't want the services but they KEEP CALLING.. THAT WILL BE YOU. You will get yelled and and called everything BUT your name. I've had ppl say "I've ask to be placed on DO NOT CALL MORE THE 5 TIMES". While the money is Okay, you don't receive any SORT of benefit until you are 6 months in which you will be burned out from doing the same thing every single day by then. Schedules are NEVER SET. Schedules are based on how well you "perform" which is a bunch of bs. They treat you as if you are replaceable if you can not go along with the schedule they provide you with. Smh... Agents are rude. The company does nothing to build repour with us the workers. ALL AND ALL money is okay but job sucks.
Licensed health plan Advisor (Former Employee) – Chicago, IL – May 17, 2015
a great place to work with fun management, and a great environment. handle calls from current and prospective customers regarding health plans. they actually help you to become a licensed health plan advisor, and the training is ongoing.
Highly motivated professional, licensed to sell health & life insurance coverage in multiple states. Energetic individual with 10 years experience dem
Benefit Advisor (Current Employee) – Chicago, IL – April 15, 2015
I listen to everyone's individual health needs and concerns, I gather as much information from the consumer to accurately narrow down the best plans to meet his or her needs. I present the plans to the individual while keeping he or she abreast with the Affordable Care Act.
A relax work environment: casual dress code, commission, and personable colleague