Appointment Setter (Former Employee), Phoenix, AZ – December 3, 2013
Pros: close to my school
Cons: not enough hours
My typical day at work was sitting in a chair for 4 to 5 hours making random phone calls to people. I would call them to see if they may qualify to receive benefits to lower their utility bills. I learned how to speak to people over the phone in a courteous manner. I didn't really socialize with my co-workers it was a one on one with the customer. The – more... hardest part of the job was convincing people to set up an appointment for them. – less
Outbound/Inbound Sales and Customer Service (Current Employee), Phoenix, AZ – August 27, 2013
Pros: they're honest with their employees and my supervisor really cares about her staff.
Cons: part-time hours.
It's the same everyday since I cold call homes. I've learned about solar panels, etc. The management team is excellent and so are my co-workers. The hardest part of the job is it's very repetitive. The most enjoyable part is my supervisor and her team.
Appointment Scheduler (Current Employee), Phoenix, AZ – August 9, 2013
Pros: the working enviornment
Cons: the pay structure
Taking inbound and outbound calls qualifying homeowners for Federal & State funds to help lower the electric bill. Informing homeowners of the American Recovery & Reinvestment Act Of 2007. Schedule convenient appointment time for homeowner(s) to meet with energy consultants to finish qualifying process. Tracking set appointment and following up with – more... the outcome of said appointments. Rescheduling and dispatching. – less
Appointment Setter (Current Employee), phoenix, az – June 6, 2012
Pros: it is a job, pay check, good for people oriented people
Cons: no benefits, only part time hours
I am responsible to make automatic dialer cold calls to homeowners and determine their qualifications to receive funding through the federal and state government to make energy improvements to their homes. It is required to set 5 to 10 appointments per week to keep the position and stay above a 20% demo to hours ratio to continue employment.
I have – more... learned to become proficient with the dialer and improve my typing speed and data entry skills.
The hardest part of this job is to remain stress free during times of low production and keep a positive attitude with the job. – less