Long hours and not appreciated
Fitness Manager (Former Employee) – Oklahoma City, OK – January 16, 2018
Typical days are long and the corporate team could care less about you. You are nothing but a number, they will not take the time out of their day to say hi, know your name, or even send you a "good job" message.
As far as the customer service goes? They don not care about them. Same thing as the employees, they are just a number. The customers have an issue, we don't care. All they want is more money. Sell, sell, sell, to all the employees. To the members: you cannot cancel your membership unless you move 50 miles away.
The members are awesome. Good pay if you can last and put up with the BS
You are not appreciated, work very long hours, and if you say anything, good bye!