Integration Manager (Former Employee) – Springfield, MO – August 22, 2016
Maintaining and organizing a team of 20 -31 individuals. Providing quality development and motivation. Organized training classes to develop the agents on skills of selling vacation packages. Quality review on agents calls looking for creative ways to better themselves as a successful phone agent. Providing motivational skills and organizing fun and interactive ways to be successful at sales. Monitoring calls and providing different ways to interact and build rapport with customers. Help agents excel in excellence...
Building Relations, Being Proactive, Fun and interactive
SALES (Former Employee) – Springfield, MO – May 17, 2016
I worked for outbound strictly because I am a full time student and mother. They didnt give me the option to choose what I wanted so I got stuck calling rude rich people all day. We are trained to harass people who are BUSY working all day. They limit the money you make by setting too high of standards for everyone.. Almost no one made commission where I was at in Wyndham.. Over all the job sucked and I was a breastfeeding mother who had to fight to pump..This job isnt for everyone..
Customer Service Representative (Former Employee) – Springfield, MO – August 23, 2015
Working for a company that pushes Timeshares on people is very interesting. It was great to work with people that were nice and knew what they were doing but to force Timeshare on anybody is not always where I want to be. I was also promised commission and never received any additional money besides my regular work pay.
Telemarketer/Sales (Former Employee) – Springfield, MO – March 27, 2015
If you are young and ambitious and feel like you can make tons of money selling something over the phone, go for it. But the people that you are trying to sell to get on the phone without knowing where they are being transferred to and already don't want to talk to you. If you need a stable income and don't like living in fear that you could be fired for not making sales, don't work here. Supervisors were nice and the pay is good if you can manage to make the sales.
$$ Fun amazing environment with plenty of opportunity to make money AND advance! $$
Trainer (Current Employee) – Springfield, Mo – February 10, 2015
After many years in the sales industry I have never been this happy to go to work everyday. The atmosphere is always energetic. The reps and leaders always welcoming. Training does not end after the first week. You will have supervisors and leaders helping you every step of the way. Best job I have ever had!
Plenty of money to be made, games, fun, room for advancement
Integration Supervisor (Current Employee) – Springfield, MO – February 10, 2015
*Helping quality members within various reward club programs to get the best discounts available on future travel
*Right from the start you can expect a training and development team of professionals to grow even some of the most inexperienced applicants.
*I personally have over 14 years of call center and sales experience and the management team here truly believes in promoting from within, setting up successful agents with awesome career opportunities.
*A bunch of company sponsored events throughout the year, the CEO believing in helping the community and its employees add the "icing to the cake" to this energetic and fun atmosphere.
Area discounts, excellent benefits and incredible pay.
Senior Supervisor (Current Employee) – Springfield, MO – February 10, 2015
When I accepted this job, I never dreamed that I would be making it a career; but I was able to grow rapidly with this company, from a sales agent to a supervisor in 5 months, and now a Senior Supervisor, and I don't see myself ever leaving it now! All of the staff is amazing and incredibly caring, and the earning potential is endless!!
Operations Manager (Current Employee) – Springfield MO – February 6, 2015
Great place to work with probably over 100 years of collective leadership experience to help ensure you succeed. Fun, upbeat, trustworthy and just an all around great opportunity. I relocated from Las Vegas after living there for 25 years just to take advantage of what this company has to offer and I don't regret a single day.
leadership. Compensation. The people. The leads....
Sales Representative/Customer Service (Former Employee) – Springfield, MO – May 26, 2015
Great place to work, such a fun environment, and great pay. Had to leave due to my mom getting cancer, but great place. I would recommend this job to anyone who is needing something part time or is a student in school.
Exciting work environment with lot's of ways to earn $$
Office Personell (Former Employee) – Springfield, MO – January 12, 2015
Gold Mountain is a constantly positive place to be with great rewards and recognition for a job well done. This is a place based on integrity and sets itself well apart from 'other' call centers. There is nothing hidden about the pay structure and what you earn is what you get paid!!
Earning potential, great management, positive environment
Different Call Center from the rest!! Most Fun Job I have ever had. Truly the real deal!
Recruiter (Current Employee) – Springfield – January 8, 2015
This job is fun and the money is the best I have ever encountered in a call center anywhere. You must come in ready to sell everyday. You only work 6.5 hours a day and you sell vacation packages to highly qualified leads. The BEST Leads in town by far. Whether it is outbound or inbound calls the leads are great. Training is diverse and in depth. You talk to people all over the world and sell vacation packages. It doesn't even seem like you have to been to work most days. I really enjoy my job. They don't find reasons to take your money from you but to get more money in your pocket. The only stress I ever receive is when I am having a low day to my attitude. The management is positive and motivating.
Company motivates employees with amazing prizes, money and fun games!
Productive and Fun Workplace. Very Supportive and Motivational.
Call Compliance (Former Employee) – Springfield, MO – November 12, 2013
This establishment was a very fun and energetic workplace. I would go to work and make sure I had a drink ready because luckily they did have vending machine for our use. Managers would motivate us and get our team "pumped" for a good and productive night at work. Of course we would have our good and bad days, if a Manager saw that you were having a rough night then they would pull you aside and try to get your head back in the game. I loved working with the Managers and employees.
Willing to help each other, Enthusiastic, Supportive
Inbound Sales Representative (Former Employee) – Springfield, MO – October 15, 2013
This company has poor training, unethical work practices, and a horrible working atmosphere! They want you to lie to callers to sell their product and then they cheat you out of your bonuses and incentives. Your work environment is so loud you can't hear the callers, the supervisors are yelling at you and the music is turned up to the point it is impossible to concentrate.
Customer Service Representative (Current Employee) – Springfield, MO – April 5, 2015
I answer phone calls all day long and work with very nice upbeat people who like to have fun while they are earning money. Everyone that works there is willing to help with areas that someone else might struggle in.