Golden 1 Credit Union Employee Reviews

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Great place to work
Branch Manager (Former Employee) –  Fresno, CAAugust 1, 2017
This company jhas job security and great benefits.

I retired after 25 years with the company.
The training classes for all areas of the Credit Union is amazing.
Pros
annual incentives
Cons
n/a
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Decent work place
Loan Processor (Current Employee) –  Sacramento, CAJuly 24, 2017
Depending on your dept and your aim there is room for growth within the company. Management here is fairly decent as well, but again depends on the dept you work in. Nothing bad to say about the company all in all a very wholesome company and is ever expanding within California.
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New to Corporate
Member Service Representative (Former Employee) –  Sacramento, CAJuly 18, 2017
It was great to be a part of a bigger experience unknown. In 1988 who would've known Golden 1 would've have expanded world wide. My beginning as working with members life savings and investments. It was serious for me to be able to reconcile my drawer daily.
Pros
Accounts payable/receiving experience
Cons
I was hired part time
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productive place with in-house gym, shower, nice break room
Loan Processor/Funder (Former Employee) –  Sacramento, CAJuly 17, 2017
It's good company to work for, but unfortunately I was in the wrong department when they laid people off. clients were taking out Equity loan and filing bankruptcy after wards.
I received full pay and benefit for 12 month after being laid off and they helped with our resume's and job search.
I love banking with them.
Pros
free cereal and milk through out the day
Cons
long line at some of the branch office
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Great benefits and 401k
Accounting Supervisor (Current Employee) –  Sacramento, CAJuly 11, 2017
The benefit options and 401k matching is hard to beat! Wish salary was more competitive with the market. Overall great place to work! Awesome co-workers!
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Great place to work
Loan Officer (Current Employee) –  Fresno, CAJuly 7, 2017
Great place to work
One of the best financial institutions that promote integrity and career rather than sales. Employees support each other and create a positive working environment
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Well worth being employed
Specialist I/II/III (Current Employee) –  Sacramento, CAJune 20, 2017
Golden 1 is a great workplace and continues to grow and develop on a daily basis. There are many avenues to work within the company. I love working for them but because of changes I'm not 100% satisfied only because I am a creature of habit. Mostly all headquarter jobs are full time and I'd enjoy the option to part time so I may have more time for life. Benefits are fantastic in my opinion.
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Could be a great place with the right management team.
Lending (Former Employee) –  Sacramento, CAJune 12, 2017
The credit union has the character of a large bank. You will need to know how to navigate within the organization and get past the politics to find your nitch. Executive management has some weaknesses. Prioritizing the naming rights for the Golden 1 Center without bringing this up to the membership (where the money could be better spent) was undesirable. Don't expect too much from the IT department either. They are overloaded with work and big initiatives get sunk. Other than that, they have good benefits and the employees seem to work well with each other, while front-line staff is member focused.
Pros
Good benefits and big market share in targeted regions
Cons
Too big for a credit union, significant politics, lots of silos.
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Too Big, Too Soon!
Branch Operations Manager (Former Employee) –  Sacramento, CAJune 7, 2017
Too Corporate, they use to be all about the employees. NOT ANY MORE! You can gain a lot of knowledge / experience and bring it to other employers! They have some perks for employees, They do have great members.
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Good place to work for, always constantly learning
Online Banking, Member Care, ATM (Former Employee) –  Fresno, CAJune 3, 2017
Coworkers are great to work with, you learn many skills regarding customer service skills, sales, and operational control. Managers are helpful when needed.
Pros
cool coworkers
Cons
25-30 hrs are split into 6days working schedule every week.
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Wonderful Opportunity
Regional Sales Manager (Former Employee) –  Sacramento, CAMay 25, 2017
Golden 1 offers a culture and work environment that encourages collaboration with their employees. There is a great road map for career pathing whether starting in facilities or within the retail side of the credit union.
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Great people
Member Service Representative (Teller) (Former Employee) –  Sacramento, CAMay 10, 2017
I was an intern for a year with golden one there I learn how to cross sale money handling skills and built my confidence in joining the work force as a teller
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Ok Workplace With Great People
Member Service Representative (Former Employee) –  Sacramento, CAMay 1, 2017
Job culture was great. Service representatives really guided and taught others on what they knew. Management however had poor communication with expectations.
Pros
Great People
Cons
Horrible Management
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Nice People
Customer Service Representative (Former Employee) –  Roseville, CAMay 1, 2017
The people are very nice. But the work and expectations can be very overwhelming. It is a very fast pace work environment and there is a lot that is expected in terms of sales expectations.
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great benefits and employees
Reconveyance and Demand Payoff Specialist (Former Employee) –  Sacramento, CAApril 21, 2017
The company had great benefits including bus passes, new walking shoes, bike accessories, special parking spots for carpoolers if you were willing to use different ways to get to work rather than drive your own car or drive alone. They were very environmental conscience, lots of charity work, room for advancement.
Pros
great benefits
Cons
actually can't think of any, best place I have ever worked
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Fun and challenging place with decent level of advancement.
Teller (Former Employee) –  Vacaville, CAApril 11, 2017
Had a lot of fun working here and loved the management. You will be required to sell no matter what position you are working but they make it relatively easy to do.
Pros
Fun, great experience.
Cons
Too much emphasis on sales instead of customer service.
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all politics
Member Service Representative (Former Employee) –  Clovis, CAApril 10, 2017
This is a place that so long as you are good with the right people they will further your career with in the company. Loyalty does not matter to the management. Goals do not matter to upper management. The company says it will give you the tools to succeed, just not the right manager, but you still need to know or get along with the right people. If they like you, no matter how much you do not know policies and how many customers you get upset. You can become VP or regional management. If most upper management didn't know the job and they are still there you can be too.
Pros
Great customers
Cons
upper management/ lots of turn around
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Management
Member Service Representative/Bank Teller (Former Employee) –  Sacramento, CAApril 3, 2017
It's a good place to work for providing you have the right management team leading you. If not then I don't even know what to tell you. Branch life is ok, it just depends on what location though.
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California's largest credit union is a GREAT place to work!
Senior Web UI Designer, Digital Development (Current Employee) –  Sacramento, CAMarch 19, 2017
Golden 1 Credit Union is California's largest credit union and a great place to work The salary, benefits and the working environment make are fantastic. The treat their employees very well.
Pros
Kings Tickets
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very poor
Member Relationship Specialist (Current Employee) –  CaliforniaMarch 16, 2017
Poor magement and stressful work environment.
Was judged and looked down upon when needing any advice or help. Lack of training. Managers play favortism towards certain employees. Felt harassed and bullied everyday by management which made the job very stressful. Reached out to HR twice, they were NO help.
Pros
Helping members with financial needs and goals
Cons
Poor management and lack of training
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Overall rating

3.5
Based on 69 reviews
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Ratings by category

Work/Life Balance
3.5
Compensation/Benefits
3.5
Job Security/Advancement
3.1
Management
2.9
Culture
3.4

CEO Approval

65%
20 ratings
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