Pros: no limits to patrol areas, taking casual breaks
Cons: "drama", lack of training.
A typical day consisted of walking the entire property: casino floor, hotel tower floors, exterior/parking lots, kitchens/employee areas, and the tasks that came with them: taking chips from the vault to the gaming tables, escorting slot department personnel filling ticket cashing machines, escorting cashier, keno, or other employees carrying cash from their respective areas to the vault, and mediating guest/staff relations.
I learned a lot of what Police Officers can go thru, on a small scale. I would respond to a variety of calls, most times without cops being involved: domestic disputes, theft, physical/verbal altercations, overly intoxicated persons, fraud, vehicle collisions, etc.
Management was terrible. I got a $0.26 raise upon the review of my 3-month probationary period, and that was it. There was always lots of rumors, gossip, and other unnecessary "drama".
The hardest part of the job was what made it fun, almost addicting: never knowing what would happen in a shift. No one can tell the future, of course, and the thought of walking casually around the casino, then having to respond to a situation that's physically threatening was exciting.
They never gave defense classes or other training. It was mostly a "wing it" by each situation job.