good company, Corporate leaves a little to be desired
Merchandise Manager (Former Employee) – Vienna, VA – October 13, 2015
Store culture is good. Management depending on the store is great too. However, corporate always seems to be on a witchhunt of somesort and are to comfortable in there positions so they let things slip through the cracks and then when sh!+ hits the fan its rolls back down to the store level management teams. IT and technology is severally lacking.
decent pay, good work life balance
corporate structure needs some revamping, IT and P.O.S. are sub par
General Manager did not care for his employees and routinely stepped over them to satisfy the customer. While it is expected that the customer is always right in the retail business, it would be taken out of hand in instances where the customer was a complete jerk.
General Manager (Former Employee) – Los Angeles, CA – February 23, 2017
Company went bankrupt. 5 CEO's in the 8 years I worked there. Poor decision making, took the company from a healthy public company to a private out of control debt company. Bad decisions on new store openings, too much upper management for a small company and stores had too much inventory in them.
Director of Store Operations (Current Employee) – Austin, TX – February 15, 2017
It was a great place to work. Loved the people and everyone's passion for the customer. Unfortunately, with the change of multiple owners, mergers and leadership, the company was unable to stay afloat.
Fun environment to work in with passion for the Golf game
Sales Associate, Receiver (Former Employee) – Chicago, IL – January 5, 2017
A typical day at Golfsmith would include a quick team meeting in the morning to set focus on goals and selling ambitions. Most of the day would continue with either restock or customer service. There was a lot of inventory and knowledge to gain about the sport. The more one could learn about the product the better the customer service. Great management so the environment was always fun and that made for a great job.
gained knowledge of golf products and could also test out the hottest product.
golf was not always the most exciting sport especially in a Chicago where it has minimal play time
Apparel Specialist / merchandiser / sales (Former Employee) – Myrtle Beach, SC – January 2, 2017
The overall environment of the business was positive. Co-workers were team players for the most part. Those that weren't were never held accountable for a lack of ambition.
Management from a store level was good. At least 2 good managers that spoke to their employees and led them down the right path. Management from the top of the store level was lacking. As much as we got what we wanted schedule-wise, the changing of days and hours per schedule period was terrible. Just a lack of work being done by the main person in charge.
Sales associate/Club Fitting Specialist (Former Employee) – Downers Grove, IL – December 20, 2016
The company had too many stupid policies and the wrong people in charge. That is exactly why they went out of business. Was a fun job for some time, but eventually got bad in the end. Wish I would've gotten out of there sooner.
Sales Associate (Former Employee) – Las Vegas, NV – November 7, 2016
I love working with anyhting that has to do with sports no if its retail or not. The hardest part of the job was working with a few other know it all co workers other then that it was fun working with other people who love golf. What i learned and what made this very enjoyable was how to perfect a sales pitch to customers.