Golfsmith International Employee Reviews

Showing all 69 reviews
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Poor Management
Sales Associate (Former Employee) –  Raleigh, NCMay 17, 2017
General Manager did not care for his employees and routinely stepped over them to satisfy the customer. While it is expected that the customer is always right in the retail business, it would be taken out of hand in instances where the customer was a complete jerk.
Pros
Not Many
Cons
Poor Management Led to Bankruptcy
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Good workplace environment
Receiving Clerk (Former Employee) –  Downers Grove, ILMarch 27, 2017
The work atmosphere was great. My managers and coworkers were a pleasure to work with. Upper management wasn't really clear on what they were doing though.
Pros
Management and coworkers
Cons
The company didn't have clear goals
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Great people.
Director of Supply Chain (Current Employee) –  Austin, TXMarch 15, 2017
Demanding, yet rewarding for those who dedicated themselves to improve processes and deliver results. Unfortunate to see the company go bankrupt despite the efforts of really talented people.
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Great atmosphere
Floor Supervisor (Current Employee) –  Arlington, TXMarch 10, 2017
Enjoyable day to day. Learn a lot about the golf equipment and industry. Good perks. Laid back atmosphere. Easy to communicate with upper management. No complaints.
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Fun place to work with dedicated staff
Accounts Payable Clerk (Former Employee) –  Austin, TXMarch 2, 2017
Golfsmith was a great place to work with a dedicated management team and staff. Team work was highly regarded and encouraged.
Pros
Great team work and management
Cons
limited room advancement within the company
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Adequate Working Experience
Assistant Manager (Former Employee) –  Bridgewater, NJFebruary 28, 2017
Company was alright to work for until the sale and liquidation started
Company was very dysfunctional from corporate
Employees were not treated fairly
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I loved working for Golfsmith
Retail Sales Associate/Sales Manager (Former Employee) –  Webster, TXFebruary 27, 2017
I wish I still had my job with them, But they went out of business. Great work environment, but the senior level management, tried to grow the company to fast.
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Ejoyed working there
General Manager (Former Employee) –  Los Angeles, CAFebruary 23, 2017
Company went bankrupt. 5 CEO's in the 8 years I worked
there. Poor decision making, took the company from a healthy public
company to a private out of control debt company. Bad decisions on new store openings, too much upper management for a small company and stores had too much inventory in them.
Pros
Great store teams
Cons
Revolving door of CEO's
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Golfsmith filed for bankruptcy
Director of Store Operations (Current Employee) –  Austin, TXFebruary 15, 2017
It was a great place to work. Loved the people and everyone's passion for the customer. Unfortunately, with the change of multiple owners, mergers and leadership, the company was unable to stay afloat.
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Bankruptcy
Treasury Analyst (Former Employee) –  Austin, TXJanuary 26, 2017
There is no more Golfsmith International. Management of 3-4 years ago made bad decisions and resulting in the company filing bankruptcy and not being a forward going company.
Pros
It was a good plae to wrk.
Cons
Company closed
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great golf store and amazing customer service
Cashier (Current Employee) –  Norwalk, CTJanuary 12, 2017
The most enjoyable part is having a busy store with a good variety of customers and helping them out giving them the best store experience.
Pros
free 10 minute breaks
Cons
no cons
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Fun environment to work in with passion for the Golf game
Sales Associate, Receiver (Former Employee) –  Chicago, ILJanuary 5, 2017
A typical day at Golfsmith would include a quick team meeting in the morning to set focus on goals and selling ambitions. Most of the day would continue with either restock or customer service. There was a lot of inventory and knowledge to gain about the sport. The more one could learn about the product the better the customer service. Great management so the environment was always fun and that made for a great job.
Pros
gained knowledge of golf products and could also test out the hottest product.
Cons
golf was not always the most exciting sport especially in a Chicago where it has minimal play time
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Culture is the best benefit
Vice President of Planning and Allocation (Former Employee) –  Austin, TXJanuary 5, 2017
If this company could have made it, it was moving in the right direction. The culture of loving golf and the people who play golf created an atmosphere where coming to work was fun and exciting.
Pros
Culture, People
Cons
Executive Turnover, Cash Flow issues
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Great company aside from poor upper management
GENERAL MANAGER (Former Employee) –  Dallas, TXJanuary 4, 2017
Great place to work as long as you enjoy golf; upper management's mismanagement of store portfolios and expenses led to the company's demise.
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Team environment with bad management
Apparel Specialist / merchandiser / sales (Former Employee) –  Myrtle Beach, SCJanuary 2, 2017
The overall environment of the business was positive. Co-workers were team players for the most part. Those that weren't were never held accountable for a lack of ambition.

Management from a store level was good. At least 2 good managers that spoke to their employees and led them down the right path. Management from the top of the store level was lacking. As much as we got what we wanted schedule-wise, the changing of days and hours per schedule period was terrible. Just a lack of work being done by the main person in charge.
Pros
Free golf
Cons
lack of leadership
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They drove themselves into the ground
Sales associate/Club Fitting Specialist (Former Employee) –  Downers Grove, ILDecember 20, 2016
The company had too many stupid policies and the wrong people in charge. That is exactly why they went out of business. Was a fun job for some time, but eventually got bad in the end. Wish I would've gotten out of there sooner.
Pros
Golf enviorment
Cons
Out of Business
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not a bad place
Sales Associate (Former Employee) –  Commack, NYDecember 16, 2016
fun work environment, not enough hours to go around sometimes. Interesting to learn about new equipment. Dealing with customers can be a hassle sometimes
Pros
employee discount
Cons
short breaks
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Great place to work with an amazing General Manager
Sales Associate (Former Employee) –  Dallas, TXNovember 17, 2016
The work day was great, and a fun environment. My manager was an amazing boss and was great to work for. I learned sales tactics, managerial skills, and how to talk to customers and vendors.
Pros
Great General Manager
Cons
Company went bankrupt
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Loved worked with something i love, sports
Sales Associate (Former Employee) –  Las Vegas, NVNovember 7, 2016
I love working with anyhting that has to do with sports no if its retail or not. The hardest part of the job was working with a few other know it all co workers other then that it was fun working with other people who love golf. What i learned and what made this very enjoyable was how to perfect a sales pitch to customers.
Pros
Getting to hit golf balls after work
Cons
Seasonal job
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Individual stores are managed well but company is managed poorly
Reciever (Current Employee) –  El Segundo, CANovember 1, 2016
I really enjoyed working for Golfsmith, it's both fun and serious work. I think the stores are managed extremely well but the company is managed poorly.
Pros
healthcare options
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Overall rating

3.7
Based on 69 reviews
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Ratings by category

Work/Life Balance
3.7
Compensation/Benefits
3.3
Job Security/Advancement
2.7
Management
3.1
Culture
3.6

Golfsmith International Reviews by Location