Pros: nice hr lady
Cons: psycotic managers
I totally agree with the contractor review from Massachusetts.
I used to work for them as a Processor in Sarasota. I didn't know that contractors weren't paid for locks or other materials. I am so sorry for the situation, and I know what a hard job they had to do.
I was hired to compare grass cut pictures, to make sure the grass was cut.
Later I was expected to place bids for the construction, plumbing, electrical, clean-up stuff - the areas I am not familiar with, and had no training. To place bids, I had to know the exact dimensions of doors, windows, drywall, based on the pictures submitted. If I couldn’t figure out the dimensions, I had to contact the contractors, who most of the times were not available, or reluctant to provide the information. I was working in MCS department. I was to follow a ton of rules and regulations, and correct wording in the bids. The training I received was from a person started working there 2 months before me. When I had questions about a job, I would get some general statements, and most of the stuff I had to research on my own. My manager woman, expected for me to place EVERYTHING in bids, without anything left out. To complete one "Initial" bid it would take me about 2 hrs to process. This was due to the buggy software, slow internet connection, time wasted on placing useless bids, which would never be approved, trying to find the right dimensions, contacting contractors. On top of that, she would constantly remind us that we must work faster to “justify our pay” of $10.00/hr.
There were mandatory repairs that contractors had to submit the – more... dimensions and their bids. Majority of them didn't seem to know how to do those kinds of repair, or didn't know those were mandatory. That means they weren't communicated properly from the management. There was one territory manager – any time I would return the work order back to contractor, from her area, due to a lack of pictures, work not done, or done improperly, she would try to blame me for not being competent, instead of doing her job properly in the first place, by communicating with vendors.
Upper management was so ambitious with the MCS, that they said they were going to get a new contract from MCS which would need them to hire 3 times more processors. So they hired a bunch of people, who had to be “on the job trained” just like me. After a couple of months, the work not just increased, but was reduced! I guess, they didn’t win the contract. After that, I was sent home for a couple of weeks without pay, and later terminated.
It was a scam for me too, as well as for the contractors. – less