Served 1700 community service hours to increase access to primary healthcare services for both uninsured and under-insured citizens of the Greater Atlanta community.
Experience in operating Electronic Medical Records (EMR).
Experience with front office clinic i.e. scheduling patients, checking in & checking out patients, collecting and posting of charges and with medical and dental registrations.
Maintained department calendar and assisted with correspondences.
Assisted program coordinators with variety of administrative tasks.
Attended monthly staff and board meetings, prepared and distributed minutes.
Experience with Patient Assistance Program (PAP).
Completed and maintained all required patient paperwork, records and documents.
Completed PAP applications and tracked follow-up requirements with the various pharmaceutical companies.
Served as a liaison between patients, prescribers and pharmaceutical companies to order, acquire prescriptions and ensuring compliance with procedures. Also, assisted patients with access to sample drugs.
Acted as a technical resource to clients to address and resolve inquiries and problems regarding medications.