Pros: free medical classes (cpr training, etc), a college reimbursement program, good insurance
Cons: understaffed (due to economy crash) versus patient influx to hospital
I worked in Health Information Management before Good Samaritan converted to EPIC, an electronic medical record. The Good Samaritan network consists of multiple hospitals with GSRMC being the largest and most equipped for the patients in the Valley. The office was small and the work load was extremely high, which required us to work at a fast yet accurate pace. The HIM department was also responsible for billing, so completing these records on time was imperative.
Almost everything I know I learned from this job - how to manage time wisely, prioritize, and making sure that our customers knew they were people; not just a medical file. I learned confidentiality of all informations and how to work together with peoples of diversity. This included problem solving and working together to make sure we were operating at the best of our ability and beyond.
The management and co-workers were spectacular. Without them I wouldn't be the person I am today. Despite some difficulties that would arise we could always come together to find productive and effective ways to overcome them.
The most enjoyable part of this job was being able to help people. In my experience most people I've encountered think of a medical file as just paper. However, we were there to process their information, make it legal to federal standards, and if we happened to come across things that seemed 'odd' we would research to ensure that the information was correct. We only want the best for our patients and their information with be absolutely correct should they come in for a next visit. Again, these are people, not just files of paper sitting on a shelf.
The most difficult aspect of the job was the conversion to EPIC. Our department was extremely small for the amount of work and money was tight due to the economy. We had much work to do in a short amount of time and we were able to get it done. It was a wonderful experience.