Typical work day is busy. Different staff needs throughout the day; orientation, computer workings, assessing education needs, working with administration continuously, conduct and lead quality assurance performance improvement.
I learned how to approach and deal with different staff members according to culture and work ethics; including administration and floor workers (dietary, nursing, environmental services).
hardest part of job is encouraging management as well as all floor staff to do what Corporate policy/procedure entails.
Getting people to do the things that they are required to do is the most enjoyable part of the job