Goodwill Industries
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148 reviews

Goodwill Industries Employer Reviews

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Very productive
Retail Assistant Manager (Current Employee), Petersburg, VA –
Pros: being able to give back to the community
Cons: not properly trained for next level
My typical day consists of me opening the store and going in blind to what my job description would be for that day. I love Goodwill and the mission that it stands behind. I am just seriously burnt out from the retail side of the business. I often find myself taking on jobs that are clearly "NOT" within my job description. I am the type of person that – more...  does whatever needs to be done with a sense of urgency but at the same time, I feel that I am not recognize for going above the call of duty. There are times when I have worked eighteen days straight without a day off. The hardest part of my job is having to lift very heavy furniture. I enjoy the customers the most and it pleases me to be able to help them. I get along great with my co-workers. – less
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i think they do a lot of good for the community and those with disabilities
lead Fork Lift Operator (Current Employee), nashville tn –
compensation very low, they dont always advance the most likely candidate for particular jobs
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Customer service, cashier
Customer Service (Former Employee), Tucson, AZ –
Pros: fast pace company
Cons: seasonal job
I greeted customers, as well as assisting customers in checking out, cleaned the dressing rooms and entire store.
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Sucks
Donation Attendant (Former Employee), San Diego, CA –
Cons: micromanagment
If ya like being micromanaged and treated like a dumb little kid
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it was a challenge and I got to know some good people who trained me
merchantdise processor (Former Employee), Mesa, AZ –
Cons: cant shop at your own store
Emptying bags of clothing and checking for over used,holes,rips,stains learned how to use the computer to make labels management is a nice person all my coworkers were friendly and nice people that i miss there was nothing hard about my job when we used to race who could get more done
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Interesting place to work
SALES ASSOCIATE (Former Employee), Coon Rapids, MN –
Pros: meeting different people
Cons: long drive to get to the building
I worked as a participant at Goodwill but I learned the value of having money and a job. Management and co workers were easy to get along with. The hardest part of the job had to be having different lunch break times as the people that I got to know well. The funnest part of the job was having spending money to spend on whatever I wanted
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Doesn't Follow Mission Statement
Non management employee (Current Employee), Denver, Colorado –
Pros: generous community donors
Cons: management, $$$ family health care, low wages, payroll issues etc...
The best part of this job would be our donors and customers whose generosity and patronage funds our paychecks. The worst part management.

Goodwill Industries of Denver has a 75% turn over rate, and there's a reason why. Disabled people are made fun of in degrading ways and mgmt does little to stop. Many managers have criminal histories and are self – more...  serving. Employees work off the clock w/o compensation in hopes of advancement. Payroll is altered without employee knowledge or consent.Try getting a copy of your hours or even a schedule. Printing is too expensive. Policies are not applied consistently.

This local entity took in almost 46 million dollars in revenue last year, and they cheat their employees out of wages. If you speak up for wages or for any other unethical situations you are punished. After several years and a $.42 cost of living adjustment we don't even make $9 an hour. Most of the non mgt jobs are physical labor, often working with gross unsanitary items that have been donated ( fecal matter, pet hair covered items, mold, urine, smoke etc...). When the job market is tight the disabled and disadvantaged have to put up with a lot to keep a roof over their heads & food on their table.

With all the governmental and private funds, one would think this company would be transparent. If you want to make a difference volunteer for a small, less corporate company that has a tiny budget accomplishing a specific task with limited people.

A marketing mission statement to get your $$$ and donations, but in reality a closer look inside reveals a hypocritical approach to Denver's Goodwill. Sometimes even non profit entities get too big and forget that the founder's mission was to help and elevate disadvantaged people, not enslave them. – less
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Productive fun job
Cashier, textile producer, customer service (Former Employee), Frankfort, IN –
Pros: good benefits
Cons: short breaks and not enough hours for me
Worked as a cashier
Produced textiles and wares
Worked on the sales floor
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Its like working in a factory.
sorter (Former Employee), Lexington, TN –
Pros: we didint have to clock out for break time
Cons: no a/c
You had to sort through clothing and make sure there was nothing wrong with the clothes. ex: no rips,stains,or missing buttons.
You also was working in the heat with a fan but no a/c.
The people was friendly and everything was organized and well maintained. The hardest part of the job was just going through a box and not knowing what you might find. – more...  I'm pregnant so the heat and bending a lot was a kinda difficult. – less
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Various activities
Volunteer (Former Employee), Stockton, CA –
I had a great time when I was going my volunteer work, there is many tasks to do which I believe makes it fun.
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work environment
Sales clerk (Former Employee), toronto –
Pros: clean and furnished launch room
Cons: long hours
all people are so friendly. Management distribute the work in good manner and given good time. All people are helpful so i never experience to doing my job is so hard
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Never receive a raise unless promoted. Employees nice. Hard work
Assistant Manager (Former Employee), Goodwill of North Louisiana –
Pros: get to see a lot of clothes if you're into fashion
Cons: does not offer health care, except a $4000 life insurance policy
Hires people with disabilities but little support for people with disabilities. Should have a social worker on staff. Information is not readily disseminated as in policy/procedure. Little support for management.
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A very educational experience for me
Delivery Driver/Warehouse Supervisor (Former Employee), Calumet, MI –
This is the only time I have been fired from a position. It is strange too since I was promoted three months in. It is a non-profit organization who's budget was one hundred thousand in the red due to a previous CEO's outrageous spending. I sarted as a delivery driver but my truck was needed in a larger area. Instead of terminating my positon they created – more...  a new one as Warehouse Supervisor and told me it was a promotion. In the warehouse I did typical warehouse operations, i.e. loading/unloading trucks, used a forklift to stack pallets of materials, etc. Now here is where I lose comprehension of my termination. Everyone from the CEO on down told me how fantastic the warehouse looked, it had never been cleaner or more organized, I was told I was doing great. 5 weeks later I was terminated. I was told I falsified a timesheet (VERY untrue) and I used a computer for personal use which I did do to check my bank account on payday in order to let my wife know my check was available for use. I was not the only person let go that day and another was fired 3 weeks later. Our combined salaries were close to one hundred thousand dollars a year.
There was no hard part of the job. It seems that I was born to work in this type of setting. The most enjoyable part of the job was working closely with the disabled people on the work crew. – less
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A goal oriented but still friendly work enviornment
Wharehouse Associate (Former Employee), Nashville, TN –
A typical day at Goodwill started with a brief crew meeting in which we were told our task and expectations for that day.afterwards we would proceed to our work areas to begin our day. While at Goodwill I learned ihe in's and out's of warehouse production, such as how to log in and pull ordersby hand, pallet jack, as well as with a tow motor. Management – more...  was always stern but fair which i really appreciated. The most enjoyable part of my experience was that there was always something productive to do and that they were always willing to let you cross train within the plant. – less
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great experience
volunteer (Former Employee), Everett, WA –
Pros: great people to work with
Cons: pay is not enough in to days economey
a typical day as a receiver starts with unloading the days merchandise and stocking it on the shelves. while stocking the shelves you will assist customers with questions they might have about merchandise or carrying it out the there cars. the hardest part of the job would have to be the hours you spend on your feet, but the friendliness of the customers – more...  and employees alike make up for it. – less
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mostly getting to know people
customer service (Former Employee), Auburn, IN –
I liked the diversity at goodwill, but not the hours , The customers I got to know were great.
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work at goodwill
Cashier (Former Employee), Elkin, NC –
Pros: got to work as a cashier
Cons: bad management
It was alright at first then othe employees started putting all the work on me and the manager at the time let people off a lot but I had to work everyday and they shortened my pay.
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Loved working and learning.
Job Coach (Former Employee), MI –
Pros: working and helping others...with needs.
Cons: not to much wrong...one might not always agree....
Everyday I could learn something new from a co-worker and clients. Best job ever.
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Productive day assisting team members
Team Lead Support Technician (Current Employee), Chester, VA –
Pros: tuition reimbursement
Cons: fifteen minut breaks
A typical day at work right now includes being on time and preparing cleaning carts to assure the timely and presentable objective to get bathrooms and lockers completed before co workers arrive and I learn to be more and more prompt everyday. It is fun and usully quiet as the morning starts. My team members and I work closely together and have lots – more...  of fun as we enjoy a day of cleaning. Nothing is hard or difficult about this performance. – less
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comfortable environment
Cashier (Former Employee), Wilton Manors, FL –
super awesome co-workers an a place where I learned soemthing new or meet someone new each week.
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About Goodwill Industries

Goodwill Industries International is a network of 215 local, autonomous member organizations in the United States, Canada, and – Read more