Pros: cafeteria serving breakfast and lunch
Cons: negligible vacation time, being asked to work during holidays
The environment feels like being in high-school. The only thing missing is the bell ringing at the end of the day.
Open floor space, can be distracting. Very noisy. Lots of cross-conversations can happen while you're on the phone and people are willfully oblivious to that.
Management's philosophy is to continuously give you feedback, whether you need it or not. Feedback overload is inevitable.
Your co-workers are classified in two categories: The arrogant spoiled brat, and the naive just out of college techno guru who relies exclusively on data and technology and not much on common sense.
The most challenging part of the job is managing your 8-hour day with meetings, appointments, reschedulings and administrative tasks, which according to management should only take a few minutes of your day.
The most enjoyable part of the job,is talking to people over the phone and learning about their business. Some of the perks such as free breakfast and lunch are nice but it gets kind of old especially when you're not being paid much. You can drink beer at your desk on Fridays after 4:30pm.