Gordon-Darby's employees and resources are dedicated to being the best in the industry. Rather than play "catch-up" as changes occur, we take an active role in the development of constantly evolving I/M technology. In particular, we have led the way over the past decade in advancing the state-of-the-art of emissions testing technology. Gordon-Darby routinely expends considerable time and resources on research and development (R&D) activities at our corporate headquarters and I/M development facility in Louisville.
Gordon-Darby has developed and implemented many technical advances in pursuit of our corporate goal of being the premier I/M contractor. The pursuit of excellence permeates throughout all of Gordon-Darby's activities and is the driving force behind the actions of all our employees, from the president of the company, to hotline operators, to individual I/M lane inspectors and service personnel. This has led us to implement improvements in test processes, equipment specifications, and quality control procedures in order to keep program operations contemporary. We implemented these enhancements because we thought there was room for improvement, although we were not under any contractual obligation to do so.
The attitude of being the best and striving for constant improvement has enabled Gordon-Darby to build an enviable reputation as the leader in our industry. Just as importantly, it has also resulted in an overwhelmingly positive reaction from the motorists participating in the programs we operate. It is not possible to fool the public; they can quickly tell the difference between a contractor who is simply doing the job for which they are getting paid and one who genuinely cares about doing the best job possible. – less – More from ZoomInfo »