Huge Turnover rate, Fear of losing your job every month for not hitting goal.
Wireless Consultant (Former Employee) – California – January 12, 2018
Worked for the company for over a year and it's just nothing but Tablet, tablet, tablet, jetpack jetpack jetpack, pull thru, pull thru, pull thru, and if you don't you WONT get paid. PUSH LG or other "ANDROID" phones because the company gets paid more for Android's vs Apple. It's not about the customer here, it's about how much money I can get from the customer. They won't tell you to slam customers BUT you have to in order just to get paid commission. If you don't get a good Net Promoter Score which is based on how many Activations, how many upgrades, and how many pull thru, and how many accessories you sell, you WONT get commission at all. So you're stuck with just your minimum wage hourly if customers don't want to buy phones that month. Store goals are ALL the same even for store that have extremely slow traffic. This company is about being a shark and slamming. If you sell honestly, you will rarely make the bare minimum IF it is a busy store. Not everyone wants to spend money but it's our job to manipulate them to spend it. That's not right. They only care about what you are doing for them currently, not what you did last month. You could sell a million phones but they won't give a darn next month. They hire outside for upper management even if you have District Manager Experience but was hired on as a Wireless Consultant.
Learning about phones, and getting "Some" accessories cheap.
Stress, selfish, lack of Integrity