Sales Associate (Former Employee), Clovis, CA – February 7, 2013
Managers got paid very well and consistently got raises while sales reps don't get raises and for the longest time did not even get health benefits. Horrible upper management and very hard on reps. Does not comply with the needs of the employees with medical issues.
I was a sales consultant for over 3years. I received health benefits after 6months of employment. Sales consultants get hourly raises if you meet goals. Last year 2012 as a sales consultant I made 42k. As far as problems with medical issues that is far from true. The company is very helpful when it comes to the needs of the employees. The above statement is so far from the truth it sickens me.
GoWireless
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Great place to work at
Sales (Former Employee), Stockton, CA – February 5, 2013
Pros: everything
Worked here for 3 years best work environment the management and the employees are wonderful
Great atomosphere with an exciting compensation system
Wireless Consultant (Current Employee), Toms River, NJ – January 4, 2013
Pros: base plus, vacation time, medical and dental coverage.
Cons: customer service/tech support gets in the way of sales
Energetic, fast paced environment with great co-workers.I Love working with technology, people and making a good sale. Management isn't always around to get your back which makes for a good learning/ growing experience. Hardest part of the job is the slow days and trying to bring in business. What I loved most about the job is the days where you make – more... a GREAT sale and you and the customer are able to go home happy. – less
Great opportunity to learn effective methods of sales in a friendly environment.
Store Manager Band 2 / Wireless Consultant (Current Employee), Baker City, OR – December 8, 2012
Pros: fun exciting work environment that rewards hard work.
Cons: company changes to commission structure have reduced payout.
I have learned a great deal about the sales process for products and services while maintaining a high level of customer service. The management does an excellent job giving personal attention to the employee's and coaching them in a positive manner on areas of improvement. As a team we have helped each other adapt to changes in the market and made – more... long lasting friendships. The most challenging part of my job is the thought of leaving a position that I felt was a career but can no longer sustain my family financially. The most enjoyable part of the job is creating a personal connection with my customers and helping them discover the benefits of our products. – less
General operations of one or more locations. Oversee sales and growth of each sales associates, to ensure optimum goals are acheived.
Store Manager (Former Employee), Yucaipa, CA – September 11, 2012
Pros: fast growing industry, everyday was constantly changing and bringing more challanging tasks.
Checked opening procedures were executed and store associates have the store prepared for business. I learned many of the technical task at hand for the electronic community by trouble shooting problems at hand.
Sales Associate, Provide (Former Employee), Fairfax, VA – August 1, 2012
I would be standing around, didnt learn anything, i would be the only one working, hardest part of the job was staying awake, most enjoyable part of the day was when a customer came in and asked questions
Handset Protection Coordinator (Former Employee), Temecula, CA – July 27, 2012
Pros: a great boss - easy to work with. office close to home. low stress environment and job.
Cons: company relocated out of state and therefore i got laid off.
I had the pleasure of being an integral part of the creation of the company's own insurance carrier for handset protection. My boss was an amazing person to work with: professional and a partner from whom I learned many things. My job was enjoyable every day as I felt a sense of accomplishment with the various functions of my job.
Sales Associate (Former Employee), Fresno, CA – July 25, 2012
DM went out of his way to make you miserable. Scheduling was horrible, I had to change multiple doctor appointments because they refused to give me requested days off, even with a months or more notice. Regardless of how busy you are the second you take five minutes to talk to a coworker the DM walks in and assumes all you've been doing all day is socializing.
Sales Representative (Former Employee), Rainbow City, AL – July 3, 2012
Pros: great team, good management, challenging.
Cons: distance from living location
A typical day with Go-Wireless consisted of dealing with numerous customers for various different reasons. Every customer had different needs and wants, so it was important for the sales representative to be aware and alert on each sale. I enjoyed the challange of making sales and meeting the qutoas. Management within Go-Wireless treated with me respect – more... and never pushed me beyond my limit. My co-workers were great people and wonderful assets to the company; I'm glad I was given the opportunity to work with them and for the company. The hardest part of the job was selling products that were not in demand at a particular time. In those situations one must find unique and sometimes abstract methods to complete the sale. There were many enjoyable aspects about my position with Go Wireless, but I have to say the most enjoyable was working with a team that worked just as hard as I did. Everyone worked for the betterment of the company and for each other. – less
I'm in a position to directly help customers with their technical support issues.
WIRELESS CONSULTANT (Current Employee), Anaheim Hills, CA – June 11, 2012
Pros: independent work environment, relocation flexibility, management opportunity
Cons: pay could be better
I've learned much about mobile phones and the technology that makes them work. This has enabled me to directly support our customers technical issues; this is very gratifying. Also, as a premium retailer for Verizon, I have learned much about how a major telecomm functions and thrives. The best aspect of my job is being in a position to directly help – more... people with complex technical issues on a daily basis. – less
Assistant Store Manager (Former Employee), Lexington, VA – May 10, 2012
Pros: great chance for commission
Cons: bad managment, bad training program, do not look within to promote
The company does not have any training program that is at all effective. They say that they want to promote people but look outside the company before they look inside the company. You have the opportunity to make big bucks from commission if you are a good sales person, but they tend to over flood the sales floor with sales consultants. Some managers – more... are good but I think the major that I had seen where to busy trying to make money that they don't care about their employees. – less
Store Manager (Current Employee), Burlington, WA – April 25, 2012
Pros: colleagues
Cons: poor leadership from the top management
The company had a great premise when I started and looked like they were headed in the right direction before doing a major restructure from the top all the way to the store level. The restructure is not going to have a positive impact on the company and unfortunately they will lose a lot of valuable people that they worked so hard to acquire. I wish – more... them the best but know that this is a good time to use my recent aquired degree to move on. I had a wonderful staff and a even more wonderful District Manager that I respect very much. Together we were able to take a middle of the pack store to one of the highest profit stores in the company in a very short time. My employees were wonderful and very trainable. I will miss them, but know this move will be a positive change for me and my family. – less
Customer Service/Sales Representative (Former Employee), Washington, DC – April 12, 2012
Pros: its a job, which todayis hard to come by
Cons: everything!!
there is no real structure. only take this job if you can find nothing else. the management team is horrible at communicating and has the atmosphere of a high school(a lot of behind the back taking and hidden agendas). they do not believe in customer values, to them its all about how you can swindle the customer out of money.
STORE MANAGER (Former Employee), Heber City, UT – March 16, 2012
Our Area Manager was let go and after that five of the 8 Store managers were let go and the new Area Manager brought in all his friends from his previous employeer
TruthBrigade – February 22, 2013
I was a sales consultant for over 3years. I received health benefits after 6months of employment. Sales consultants get hourly raises if you meet goals. Last year 2012 as a sales consultant I made 42k. As far as problems with medical issues that is far from true. The company is very helpful when it comes to the needs of the employees. The above statement is so far from the truth it sickens me.