Pros: opportunity for advancement
Cons: poor drug screening, incompetent management
Being a cellphone retailer, GoWireless was largely commission based. Because of this, there was a lot of interpersonal competition and attempts to steal sales. On a typical day, I would see other associates shooting icy glares at one-another for attempting to help with a customer they were already tending to. The management wasn't much better; on several occasions my District Manager, when the opportunity presented itself, would point out flaws in my sales pitch in front of customers so that he could take the sale himself. Due to the passive-aggressive nature of the entire team, the hardest part of working with GoWireless was dealing with the employees themselves. On multiple occasions, I was forced to spend time fixing other people's mistakes and processing returns instead of spending that time making sales. The most enjoyable part of my experience with GoWireless wasn't with the company or the employees itself, but the customers that I got to meet with. GoWireless is a company rife with internal conflict and shady, underhanded dealings, and I would suggest anyone interested in cellphone sales look elsewhere for employment.