Pros: we have quarterly all staff meetings, monthly nurse meetings, they acknowledge nurses and c.n.a week and hospice month. we have a christmas party each year.
Cons: medical coverage is expensive, changes with medicare and hospice has really affected hospices throughout the united states.
My day consists of managing the C.N.A's and assigning them new patients, keeping their workload balanced and manageable, and educating them on documentation on our computer system. I assist the field staff in ordering medications, setting up transport for patients needing immediate care in one of our contracted facilities for symptom management, and – more... triaging phone calls that come directly to our office. I have learned how to audit charts, and keeping track of visit frequencies being met as mandated by medicare, and how to prioritize assignments. Management has always had an open door policy and is always eager to assist when I have exhausted my resources in finding a solution to a dilemma I may have. They have expressed their support in my decisions when working with the home health aids and have the utmost confidence in my aiding them when any difficult situation may arise. I make it a priority in communicating and informing them of what the situation is at hand. I am comfortable with communicating with management if any concerns may come up. I also like to acknowledge the hard and unending support the home health aids give me in order for all of our jobs to run smoothly. My co-workers are very tight knit and are more than happy to assist in any way. They always express how much my support to them is rewarding and they like that I send out emails and speak to them with caring words. I have been here at Grace Hospice three and a half years and have been nominated employee of the month once each year. The hardest part of the job is when we get a family that really could have benefited from our services but found out too late or were very hesitant in allowing us to come into their lives and help them through such a very difficult time. The most enjoyable part of the job is when you hear in a person's voice or see it in their eyes the gratitude for giving them the education and confidence to take care of someone on Hospice. Whether it is the family, caregiver, friend, or even a co-worker whose life I have made a difference, really makes me feel a part of something very special. – less