Gracenote Employee Reviews

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Artsy, Friendly, but Slugglish
Software Engineer (Former Employee) –  Emeryville, CAMay 23, 2017
Pretty interesting culture since most employees have professional backgrounds in music. Frustratingly old fashioned however. Agile methods were implemented, but implemented very languidly. Brief meetings are long, code reviews are more of a reason to chat and enjoy an audience, a huge amount of time is spent in unproductive meetings. Effort is put into adopting new tech but so many principle applications are archaic: Terrestrial Radio, TV, etc. I'd say this place is amazing, but you should have a healthy dose of hipster culture in your blood to feel happy here.
Pros
Well rounded coworkers, Work/life balance
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Long a good place to work, but new ownership looms
Web Developer / Operations Engineer (Current Employee) –  Emeryville, CAMay 6, 2017
Gracenote provides an obscure but necessary part of modern entertainment: the metadata. With this comes working with many companies in many ways: providing SDKs that run inside televisions and car stereos, data delivery to cell phones and cable set top boxes, music metadata to and from music labels and Itunes. With all these disparate aspects, actually learning how it all fits together generally means learning about what happens for at least a year.

The company is profitable, but operates under tight margins. Compensation is good but not great, though it comes without the high stress or long hours of a start-up. The recent purchase by Nielsen, known for the television viewership data, stands to change focus somewhat and will probably lead to cost-cutting measures. Certainly it has created a lot of shake up in management, not all of which looks promising.
Pros
Good live-work balance and strong music culture.
Cons
Health care benefits getting worse and worse, tightly packed office, and a penny pinching owner.
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Very bad coworkers
Image Digital Editor (Current Employee) –  Deerfield Beach, FLApril 5, 2017
The job is interesting, but it is not a friendly environment, management and the coworkers make very hard to work as a team.
Great industry at the cross roads of tech and entertainment
Amazing technology and team driving innovation
Awesome customer list and growth potential around the world
Pros
Flexible hours, working from home
Cons
Management
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Great people and interesting work
Network Operations Analyst (Former Employee) –  Glens Falls, NYApril 1, 2017
I worked there for 17 years. I really liked it there. I had some great coworkers and an amazing manager. The company has been bought a few times during my tenure there. Each time there have been rumblings of layoffs. But over all I did liked working there.
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The company is getting worse
Senior Software Engineer (Former Employee) –  Queensbury, NYOctober 19, 2016
I was an employee for many years. I had seen the up and down but never lost faith in it until 2015. I quit because the company has been doing worse. It lost the valuable core values. The middle management was getting bigger for no reason and those in the middle management were the ones who had no talent but know how to run the place diplomatically. I had respects to a lot of talented hard working people there and they should have deserved better. I hope it will change!
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Dynamic and pleasant job
Schedule Editor, Metadata Editor (Former Employee) –  Deerfield Beach, FLAugust 27, 2016
Learned a lot. It was a great position, dynamic and pleasant job with great co-worker. Good benefits but not great pay. Lamentably the management left much to be desired.
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Productive and fun workplace
Direcotor of Sales (Former Employee) –  Los Angeles, CAJuly 13, 2016
Great people with high energy. Learned high tech insight of OTT landscape, services and metadata needs across the globe.
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Good
iOS Developer (Former Employee) –  MNJuly 11, 2016
learned a lot.

easily communicate with co-workers

hardest part of the job is always updating

easy to work enterprise applications

management helping is good
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Great people and atmosphere.
Desktop Support Technician (Current Employee) –  Emeryville, CAJuly 5, 2016
Gracenote has great people and a great atmosphere.The only problem is the compensation for anyone who is not an engineer or VP level or above. There is some lack of appreciation for when people do their job correctly.
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Worked as an Paid Intern
Data Entry (Former Employee) –  Queensbury, NYMay 10, 2016
I loved working at Gracenote. Community is friendly and helpful. They personally seek to make you feel more at home in this office.
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A difficult job with great co-workers
Senior Broadcast Channel Editor (Former Employee) –  Queensbury, NYNovember 11, 2015
Attention to detail is key and day-to-day repetition can get tedious. There are always people willing to help if you're buried.
Pros
Flexible hours
Cons
Constant change in management
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Good PLace to work
Automotive Product Management (Current Employee) –  EmeryvilleNovember 10, 2015
Good place, self-centered people though.

Can be more engaging and helpful. There can be better direction for the overall company.
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Awesome Work Environment
International Editor (Former Employee) –  Deerfield Beach, FLNovember 1, 2015
It not 100% perfect job because of the pay, but the people and the job is great. Highly recommend it! I had a lot of fun working in the Deerfield Beach office, and the job itself is a lot but enjoyable.
Pros
Flexibility, great work environment
Cons
Pay
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All work and some play
Broadcast Editor (Current Employee) –  Glens Falls, NYAugust 17, 2015
On a typical work day, I edit and maintain databases at Gracenote for local television programming. It is my job to edit and proof schedules that are sent in from stations, enter them into the system, then send them back so that the stations can air their listings.

This job is mentally draining - and overwhelming at times. You need to be able to focus, and remain positive and professional, while striving to meet and go beyond the deadline-driven environment that keeps Gracenote ahead of its competitors.

Because the majority of the job is sedentary - you're pretty much at your desk all day - it can grow dull and redundant after awhile. Between various reports you must fill out on a daily basis and schedules flying in, either in bundles or scarcely, it's easy to make a mistake and pay for it later with discrepancies.

Besides the hard work, Gracenote is not only focused around its customers. They offer outstanding benefits and incentive programs, and throughout the year will have parties and events that aim to bring the company together as a whole. Also, they offer in-job career advancement, which puts their employees first before the public.

The HR Department is always helpful, positive and motivates you to be your best. Other management in the company seem neutral at best, apathetic at worst.
Pros
Two 15-minute breaks, great benefits
Cons
Some managerial issues, lack of training/too much training, employees seem to remain uninformed about news/decisions in the company
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fun and great place to work
Intern (Former Employee) –  Emeryville, CAJuly 30, 2014
worked here with many talented people who love music
it's a great experience
Pros
passion
Cons
location
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Awesome all around
Media Personalization Intern (Former Employee) –  Emeryville, CAJune 12, 2014
Great, creativity encouraging work environment. Leadership is helpful and informative, but can be very busy so not always accessible or available.
Pros
Team bonding, smart people
Cons
Not great growth/development
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Productive and Fun Place!
Marketing Intern (Current Employee) –  Emeryville, CAAugust 15, 2013
People are very smart and friendly. The atmosphere is great.
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Chill yet productive working atmosphere
Intern (Current Employee) –  Emeryville, CAJuly 26, 2013
I learned how to be creative, working closely with coworkers for a project.
A typical day at work? Everyday is different! And that's why this company is always full of new energy.
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QA Analyst,CA
QA Analyst (Current Employee) –  Emeryville, CAJuly 25, 2013
• Developed feature files to automate testing using cucumber framework..
• Debug the SDK using C code for the issues and report the error code to the developers.
• Execute the automation framework, report results to the team and also analyze the test failures.
• Verify the SDK sample on Windows, Mac and Linus platforms.
• Verified the API developed using the Sample C code before delivering SDK to customers
• Raised defects in Quality Center for the relevant issues and followed it till closure.
• Grouped all the test cases in the test lab in QC as per functional area and also created the complete test suite for Regression Testing.
• Mobile Applications testing on Android phones and IOS phones.
• Tested website and application on mobiles and Tablets.
• Grouped all the test cases which had dependencies in the Execution Flow giving the conditions required for execution.
• Participated in SCRUM meetings everyday for addressing Automation issues.
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Good place for database people
Software Engineer (Former Employee) –  Emeryville, CASeptember 25, 2011
As an applications and systems developer, Gracenote was a very poor fit for me. They lured me with the prospect of working on migrating their system from Oracle to Hadoop, but it never materialized. Instead, I was working on essentially patches and minor changes to their existing, labyrinthine system. There was no hope of ever getting to do what I was hired for, much less what I am good at doing. It was a waste of my skill set and experience.
Pros
made friends with good people
Cons
traditional management style, product driven (vs. technology), no modern development practices, developers are really devops
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Overall rating

4.0
Based on 25 reviews
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Ratings by category

Work/Life Balance
4.1
Compensation/Benefits
3.7
Job Security/Advancement
3.2
Management
3.4
Culture
3.8