I am sorry you haven't had a good experience with our team and I have followed up with them on this situation. If you would like to share more info, please email me at email@example.com. Often our team is highly focused on getting new opportunities and do not send updates if there is no new information. That does not negate a quick reply to your outreach however. More information on your outreach, requests, and how long you have been working with us would be great! Our ability to help depends on the criteria that would be a good fit for each specific job seeker and the needs of our hiring partners.
I am very sorry we could not find a match for you, we would love to find every job seeker a career! I see that this reviewer is listed as a social worker, and I will note that GradStaff does not work with direct care/social work positions and that should have been made very clear in our interview process and on all the information on our website. GradStaff can only stay in business by finding the right match for our job seekers and hiring partners, and is a important piece of a job search strategy for any grad looking for an entry-level professional career. I would like to touch base about your experience, please email me at firstname.lastname@example.org.